hace 1 año
¿Alguien más ha tenido experiencia con el método de pago "Libersave"? Al parecer es un proveedor de transferencias instantáneas. ¿En qué casino usaste este método?
Traducción automática:
Pago Proveedor de pagos “Libersave”
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hace 1 año
Quiero asegurarme de que esta sea una opción segura para depositar 🙈
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hace 1 año
Así es como se vería. Gracias de antemano.
Traducción automática:
hace 1 año
Hello! Have you also tried to seek more details through the internet? I would also try to find more at Trust Pilot? I tried that, and it must be quite new or not so well recognized. Not much to find, I'd say. Let's see what the others have in mind.
hace 1 año
Lamentablemente no he encontrado nada más al respecto.
Traducción automática:
hace 1 año
I haven't personally used the Libersave payment method, but I've heard it's gaining popularity for instant transfers in some online casinos. It’s always important to check if your preferred casino supports it under their deposit options. If anyone has used Libersave in a specific casino, I'd be interested to hear about your experience!
Editado
hace 1 año
Thank you for your insides.
And so do we like to know more as well.😉
hace 9 meses
This company is nothing then a payment agent that operates for casinos. It wont surprise me if the casinos have build this company as it is impossible to contact them.
Trying to find their contact details that work to inform the German Authorities that this company and its management is in breach of the German and Dutch gambling act.
Editado
hace 9 meses
Have you used them? What do they breach, if I may ask?
hace 9 meses
Hi Romi,
Unfortunately yes.
They are in breach of the Dutch and German gambling act since the casinos that uses their network claims to be legit/legal. (I did not save the chat so can't add it here) But once you start complaining about lack of responsible gaming tools etc they claim that they are not responsible and their T&C is leading.
In The Netherlands casinos that are regulated and legal to operate are the only casinos that are allowed to show iDeal as payment option in their casino. For all others this is strictly prohibited. If the Dutch Gambling Authority finds an illegal casino promoting iDeal it can lead to penalties which have been issued to several casino brands in the last two years.
hace 9 meses
I understand it now. Thank you.
In this case, I hope that you will find a way to do what's right. Surely update us, please, about anything regarding this.
hace 2 meses
Buen día a todos,
En aras de la transparencia, nos gustaría compartir con usted cierta información:
- La entrada visible en la captura de pantalla proviene de una conexión indirecta a través de Yapily (agregador de banca abierta).
Libersave no es un proveedor de pagos para juegos de azar. Dichos modelos son expresamente incompatibles con nuestras normas de cumplimiento.
- Después de que tomamos conocimiento de tal caso, identificamos al distribuidor en cuestión y lo excluimos definitivamente.
- Los pagos en nuestra plataforma se procesan exclusivamente a través de proveedores de servicios de pago regulados.
- Nuestros distribuidores autorizados y activos se enumeran aquí:
https://libersave.com/catalog/liber-save-de/no-store
¡Le pedimos su comprensión y estamos abiertos a preguntas!
Equipo Libersave
Traducción automática:
ResponderCitar1
hace 1 mes
Interesting statement from LiberSave.
You publicly state that "LiberSave itself is not a payment provider for gambling" and that "such models are expressly incompatible with our compliance guidelines."
However, my SEPA transactions in August 2025 were processed via LiberSave and routed directly to unlicensed gambling websites (Ybets.net and Immerion2.com). Both are illegal operators in the EU.
Even more concerning – LiberSave created an account in my name without my consent, in clear violation of GDPR Articles 5, 6, 7 and 32. I only discovered this when receiving an unsolicited "temporary password" email from LiberSave in my spam folder.
These actions clearly contradict your own compliance declaration and raise serious questions about how LiberSave verifies its merchants and protects user data.
All relevant evidence (SEPA transaction IDs, email headers, and screenshots) has been submitted to DVI Latvia, BfDI Germany, and the European Consumer Centre, yet no response has been received from LiberSave to date.
Perhaps you would like to publicly clarify how such "incompatible models" were allowed to operate through your system, and how an account could be created in my name without explicit consent?
hace 4 semanas
Buenas tardes y gracias por tomarse el tiempo para compartir su experiencia. Nos tomamos muy en serio este tipo de comentarios y nos gustaría comentarlos brevemente:
Tras una revisión interna, no pudimos identificar ningún pago entrante ni transacción enviada a los sitios de apuestas que mencionó. Si tiene pruebas concretas de ello (por ejemplo, un ID de transacción SEPA o una confirmación bancaria), envíenoslas a través de nuestro formulario de contacto. Revisamos cuidadosamente cada caso reportado.
No descartamos la posibilidad de que se produzcan discrepancias técnicas o redirecciones incorrectas en casos aislados. En tales casos, el comerciante afectado será identificado e investigado de inmediato y, si se detecta una infracción, se le prohibirá el acceso permanente a nuestra plataforma.
En cuanto a la creación de una cuenta de usuario, queremos destacar que esto ocurre exclusivamente dentro del marco de los procesos habituales de la plataforma y solo en relación con una transacción iniciada por el usuario. La creación de cuentas no autorizadas es técnicamente imposible.
Agradecemos sus comentarios y su compromiso con la transparencia. Estos comentarios nos ayudan a mejorar aún más nuestros sistemas y procesos.
Atentamente
Tu equipo de Libersave
Traducción automática:
hace 4 semanas
Thank you for your public response.
If your compliance team actually monitored your support inbox, this discussion would not have to take place in a public forum.
I have already sent you multiple detailed reports since August 2025, including:
SEPA payment confirmations showing funds processed by LiberSave and routed to ybets.net and immerion2.com – both officially blacklisted by the Latvian Gambling Authority (IAUI) for illegal gambling operations in the EU;
an unsolicited "temporary password" email from LiberSave, proving that an account was created in my name without consent, in direct violation of GDPR Articles 5, 6, 7 and 32.
Your statement that "unauthorized account creation is technically impossible" is demonstrably false. The evidence I hold has been submitted to DVI Latvia (Data State Inspectorate), BfDI Germany (Federal Data Protection Authority) and the European Consumer Centre (ECC), who are currently reviewing this case.
If you still claim no such transactions or accounts exist, I will be happy to publicly share redacted SEPA transaction IDs, timestamps, and the IAUI’s blocking decision confirming the connection between your system and these illegal operators.
Transparency works both ways — not only when it suits your public image.
Regards,
Alise
hace 3 semanas
Estimada Sra. Alise,
Entendemos que esta situación puede ser frustrante o confusa para usted, y le agradecemos su comunicación y la información proporcionada. Sin embargo, tras una cuidadosa revisión interna, podemos confirmar que ninguno de los pagos que afirma se ha realizado a Libersave. Las supuestas transacciones que cita son manifiestamente falsas.
Tenga en cuenta que la creación de una cuenta en nuestra plataforma solo puede realizarse con el consentimiento expreso de los interesados. Asimismo, supervisamos activamente que todos los operadores utilicen nuestra plataforma exclusivamente de acuerdo con nuestras políticas de cumplimiento. Cualquier intento de usar nuestro sistema sin autorización se detectará de inmediato y resultará en la exclusión permanente. Esto garantiza la integridad y seguridad de nuestra plataforma en todo momento.
Esperamos que esta aclaración aporte una mayor transparencia y por supuesto estamos disponibles para responder cualquier duda que pueda tener en cualquier momento.
Atentamente
Tu equipo de Libersave
Traducción automática:
hace 3 semanas
Thank you for your clarification.
However, your statement that "none of the payments have been made to LiberSave" is factually incorrect. The attached screenshot from my LiberSave dashboard clearly shows two SEPA transactions dated August 23, 2025, including unique order IDs generated by your system.
These transactions were processed directly through your platform interface — not through any third party — and were later redirected to unlicensed gambling websites.
All related transaction data and evidence have already been submitted to the Berlin Data Protection Authority and BfDI Germany, where this case is currently under review.
Therefore, I invite you to explain publicly what these visible LiberSave transaction records represent, if not payments processed through your system.
Furthermore, it remains unclear why over multiple documented emails and formal submissions — all of which included LiberSave in CC — have received no response whatsoever.
Public transparency should begin with direct accountability to affected users, not with selective replies on public forums.
Thank you,
Alise
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