Hi sir
They are cheating with customer
Hi, is not possible there are some connection and login troubles on your side? I would check that first and recommend to wait some day. If you meet same situation later again don't forget to make a screenshots and let us know. Thank you
You are right this time because their casino site is under maintenance from last night but it doesn't mean that they are not froud because they didn't approve my withdrawal from 15th Dec 2022 and live chat support give me excluses every time and they are giving me date over date mean first they said next week after next week they gave another next week time and from then i have crossed 3 weeks. If you need i can provide you chat screenshot because file size is more than 5 mb so unable to upload here.if you need i can mail you.
I can see that you made a complaint, so now it would be good to paste all related screenshots and communications right there primarily.
I hope we will be able to help you in the end.🙏
I am attaching my all chats and email reply
I have attached mai record .and they are making customer fool every time when i ask for my payout and they also gave me wrong email id for contacting him.please help me.and please read these chat date by date.
Hi, thank you for screenshots, but they are mainly important for our colleagues from the complaint team, especially for Kristina. She will contact you soon since it's been her turn now. You probably missed that Radka mentioned that you should send it to your complaint and not here to forum. 😉 It will take a repeated effort to upload it again, but feel free to wait until Kristina notifies you. And just one additional technical note- these screenshots here are too small to read, so you will probably communicate it with Krisitina by email. Take care✨
I have send these screenshots to kristina to mail id
That's great because it is not necessary to post all of those here.
Best of luck with the complaint!🙏👍
Hi did some one received any genuine information about jungleraja casino
Hello, I see from your complaint that you feel frustrated, which is understandable but be aware that our colleagues are working hard on many other complaints at the same time, so please give them the time they need to properly investigate the matter. Thank you for your understanding and be patient now, please. ✨
Thank for information.
And any update regarding my complain
They are still not reply me it's more than 17 days
In my opinion they will not processed withdrawal because they are scammer.they are so greedy they only accept deposit but when it's time to payout they break their own policy for withdrawal. They don't take player withdrawal request seriously
We do not know what caused the delay, so I'd wait for the complaint team to respond first through the complaint. It's great that you provide so much information, but it takes the team far more time to go through it all. Be patient, please.
Please please player if you want to review then that is my hardest request to you that please don't play on that casino because they are scamer if you win Big then they cheat with you they don't pay they only accepted deposit when you are trying to withdraw your funds they delay more than one month or two month so please I request you to don't play on that casino if you play then if your mistake I give a honest review because I am also a player of that casino site www.Jungleraja.com I have 3 lakh in my account and after 30 days I have lost my all amount they just want that because in frustration you will play with that money and you will loss that's why they didn't approve your withdrawal.
My all details are already verified and no issue found with my account but still they didn't approve my withdrawal so player i humbly request you to don't play on that casino site because they are cheater.froud scammer don't follow his own withdrawal policy.froud casino website
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