I won 1400 euros and as soon as I made a withdrawal, they blocked the account and did not reply to the messages! I feel that I fell victim to fraud! If I send them a different email, they reply ....
Then what did they tell you when you contacted them from a different email address?
I did not mention my account and they answered me normally and relatively quickly. As soon as they asked me to check the email where the account is, they did not answer again. Mysterious things ...
Then of course, you should submit a complaint regarding this. On the other hand, the casino has a rating of 0.0/10 on our website. Their behaviour indicates me that it' a pure scam. The casino operates without any valid license so there's no authority that could help you in this matter.
I'm afraid this is going to be an expensive experience for you, but you need to check the casino's rating and reviews next time.
and why do the sites promote these companies? I have also informed the authorities here in my country. I believe that they will pick it up and put my money. It will be a great experience if my withdrawal is not made ..
Sites probably promote these casinos, because they get paid for promoting them 🙁
from 1400 euros they put 400 for me! after a month !!! I hope to get the other amount ??????
So do I understand it correctly that you requested a withdrawal of 1400, but you received only 400 on your account?
correctly!!!!!!! my withdrawals were 500 + 500 + 400 and they only gave me 400 after a month!
Did the casino contact you and told you that you can withdraw only 400 per month?
So when you say 500 + 500 + 400, then it means you had 3 pending withdrawals, they approved only 1 and declined the other 2?
they have not informed me about anything else !!! now they owed me 500 + 500
I'm sorry to say that, but the casino has a very bad reputation. Since they don't have any licensing authority, there's no institution you could complain to. The only option was submitting a complaint on our website which you did, but I can see that they casino didn't even react to your complaint.
I'm afraid that the only thing you can do is to wait. I'd also recommend the casino's rating on our website before your 1st deposit.
they blocked my account and owed me 1000 euros !!!
As Daniel wrote earlier. This particular casino does not react at all and reputation is very low... You should try to accept the fact that money are gone 🙁.
I have deposited money Yesterday. I uploaded my documents straight away and I have won £2500!! The money is for my mothers cancer medication as I did not have enough before the happiness I had when I won to know I can afford her treatment and now they won’t even reply to me to let me withdraw!!
Hi Daniel, I wish I read your forum earlier I have £2500 in my account and I’m scared they won’t pay now. I’ve spam emailed them. By the way how did you verify your account as there are no set documents? I want to do this ASAP
I have deposited money Yesterday. I uploaded my documents straight away and I have won £2500!! The money is for my mothers cancer medication as I did not have enough before the happiness I had when I won to know I can afford her treatment and now they won’t even reply to me to let me withdraw!!
Hello there,
I'm sorry you have to face such a tough life situation, may I know what seems to be the issue with your withdrawal? Honestly, the casino's reputation makes me feel that you can be scammed there very easily 🙁. The moment they stop communicating with you, I'd say it's over...
Hi buddy,
I won £5000 and they did not let me withdraw. They just tell me they’ll let me withdraw but unfortunately it is not a licensed casino so they can keep taking money and nothing will happen.
Hi yes they just blocked my account and said it’s suspended they didn’t let me withdraw.
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