hace 2 añosOriginalTraducción
i did my first deposit on this casino using their payment method and won a little and so i thought i might wanna do withdrawal to ensure that i wont have any problem in future or if i need to provide documentation so i can prepare it all now so less hassle for me in future. When i try to withdraw i dont see my payment method that i used to deposit and so i reach their live chat to sort out this issue but in turn their useless rep blame me for not checking if the payment method is also available for withdrawal so i relent and asked them if i can perform new deposit with crypto and wager the whole amount 1x since it had no bonus stick but their useless rep said i can only withdraw using crypto the same amount that i deposited??!! so if other people won jackpot or anything they can only withdraw the same amount they deposit??!! this is pure and straight out garbage excuses just to scam people. my advise to all play avoid this casino as they will blame player for what their casino lacked in so that they can avoid paying you your winning and they get to keep your deposit. this casino is just as rubbish as their customer rep.
- nothing whatsoever. pure garbage
- all about this casino
- support team just throw random garbage excuse instead of initiate things on resolving issue
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