hace 2 añosOriginalTraducción
¡ATENCIÓN! Si gana una suma mayor, la verificación será imposible. Gané 2k y quería retirarme. Por supuesto, tuve que verificarme a mí mismo, lo cual está absolutamente bien. No es posible una verificación con Betsofa de antemano, ya que no hay ningún elemento de menú para esto (debería haber sospechado). Debo enviar mi pasaporte, comprobante de domicilio y tarjeta de crédito. Yo lo hice. Pero no fui verificado. Luego debería enviar una captura de pantalla de mi billetera Mifinity. Yo también hice eso, pero no fui verificado. Entonces se suponía que debía enviar una foto mía con mi identificación al lado de mi cara. Yo también hice eso, pero todavía no estaba verificado. Ahora tengo que enviar otra foto de mi cara con mi acta de nacimiento!! Mi identidad ahora ha sido confirmada varias veces por mí con los documentos, pero no estoy verificada. Además de las críticas positivas (es extraño que tan a menudo puedas leer sobre verificación fácil y pagos rápidos), también encontré testimonios similares. Si gana alto, se solicitarán más y más documentos. ¡Por lo tanto, una verificación es imposible! Lo siento, pero deposité dinero real y gané honestamente, ¡y no se pagó! ¡Ahora compartiré esta experiencia en todas partes para que nadie más caiga en esta trampa!
- verificación
- Servicio al Cliente
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Traducción automática:
BetSofa Casino
hace 2 años
Thank you for your feedback!
We regret that you have had such a negative experience with Betsofa and we can understand how frustrating it can be to go through the verification process.
We can understand why the verification process would seem excessive. Let us assure you that we take our customers' security seriously and that all verification procedures are in place to ensure that only legitimate players can access their winnings.
Unfortunately, in some cases, we may request additional documentation after the initial verification process is completed. We understand that this may be frustrating for you, but it is important that we verify all players in order to protect both sides.
We would also like to encourage you to continue to follow the verification procedures and to provide the additional documentation that is requested, as the withdrawal will be completed after your account is verified.
Thank you for bringing this to our attention and we hope that you will have a better experience with BetSofa in the future.
Best regards,
BetSofa team
We regret that you have had such a negative experience with Betsofa and we can understand how frustrating it can be to go through the verification process.
We can understand why the verification process would seem excessive. Let us assure you that we take our customers' security seriously and that all verification procedures are in place to ensure that only legitimate players can access their winnings.
Unfortunately, in some cases, we may request additional documentation after the initial verification process is completed. We understand that this may be frustrating for you, but it is important that we verify all players in order to protect both sides.
We would also like to encourage you to continue to follow the verification procedures and to provide the additional documentation that is requested, as the withdrawal will be completed after your account is verified.
Thank you for bringing this to our attention and we hope that you will have a better experience with BetSofa in the future.
Best regards,
BetSofa team
