Petronela Kontos

Complaints Team Lead

Petronela is leading our Complaints Resolution Team and helping out with more complicated cases. Previously, she was spending most of her time with player complaints and her speciality was to be the first responder. Even though she is now taking care of the whole complaints team, she still might find herself replying to cases from the first line. She has over 12 years of casino industry experience, which she masterfully uses in her day-to-day activities.

Petronela believes in the inevitable victory of good over evil and has a personal motto “For every minute you are angry, you lose sixty seconds of happiness.” The two qualities make her one of the best people out there that players can trust with their online casino-related complaints

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Respuestas a quejas de Petronela Kontos

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Dear Archangelas123,Thank you very much for submitting your complaint. I’m ve... hace 7 horas
Dear Sebastian,Thank you very much for submitting your complaint. As you migh... hace 7 horas
Dear mike2332,Thank you very much for submitting your complaint. I want to in... hace 7 horas
Dear Susanne,Thank you very much for submitting your complaint. I’m sorry to ... hace 7 horas
Dear Taylor,Thank you very much for submitting your complaint. I’m sorry to h... hace 7 horas
Dear Gage,Thank you very much for submitting your complaint. I’m sorry to hea... hace 7 horas
Dear Jhaverkamp,Thank you very much for submitting your complaint. I’m very s... hace 8 horas
Dear kyleuk,Thank you very much for submitting your complaint. I’m sorry to h... hace 8 horas
Dear kyleuk,Thank you very much for submitting your complaint. I’m sorry to h... hace 8 horas
Dear bkalmes,Thank you very much for submitting your complaint. I’m sorry to ... hace 8 horas
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