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Tomas Bondra

Complaint Specialist

tomas@casino.guru

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Bondra

Español
We'd like to inform everyone following this case that the player has marked t... ayer
We'd like to inform everyone following this case that the player has marked t... ayer
I understand this must be disappointing for you. Sadly, we are unable to conf... ayer
Dear player,Has the casino closed your account? Have you received a reply to ... ayer
Thanks for your reply.Could you please share with me your most recent documen... ayer
Thanks for your reply.Did the casino approve your withdrawal? Did it reach yo... ayer
Thank you very much for providing the necessary information. I will now trans... ayer
Thank you very much for providing the necessary information. I will now trans... ayer
Thank you very much for providing the necessary information. I will now trans... ayer
Thank you very much for providing the necessary information. I will now trans... ayer
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