hace 2 años
¡Hola todos!
¿Es realmente legal que un casino (Snatch Casino) anuncie un premio mensual de 10.142,80 € en su página de inicio, aunque no se pague en absoluto? 
Traducción automática:
beneficio del mes
Añadir mensaje
hace 2 años
Hello,
how do you know that the prize was not paid to the winner?
Are you the not-so-lucky winner yourself?
hace 2 años
¡Sí exactamente! ¡Obtuve la ganancia, pero el casino la canceló debido a los términos de la bonificación!
Traducción automática:
hace 2 años
Well, I think that you always have to follow the rules. Can you paste the casino's explanation, please?
(preferably in English, so I can read it, thank you)
hace 2 años
I have already filed a complaint
hace 2 años
No, I haven't, because the casino hasn't paid out a cent to date! they deleted all profits! up to 500 euros! and the payment has not been processed for days
hace 2 años
Ok, it seems like we do not understand each other pretty well.
You started this thread by posting about unpaid tournament wins. Then you informed me you submitted the complaint. The complaint start"
"As I could see there are already tons of complaints about this casino on the internet! I hereby submit another one as the casino refuses to self-exclude me (due to my problem gambling)! I also complain about the bonus policy (8000 euros were simply deleted)!"
I asked you to provide a screenshot showing that the casino does not want to pay out the tournament prize only to find out that the complaint is about failed self-exclusion and deposit bonus.
Well, I'm lost.
So, I will wait for your complaint to develop further, don't forget to answer Kristina about how much you deposited while taking the deposit bonus, please.
