El mayor robo de la historia en el Casino Ice

I won a bonus of 20 euros and it said I had to pay 5 times the amount of the bonus to make a withdrawal. I won 680 euros and was playing and suddenly I ran out of balance and they only gave me back 15 euros, a rip-off.

Ganhei um bônus de 20 euros que dizia que teria que cumprir 5 vezes o valor do bônus para efetuar levantamento ganhei 680 euros e estava a jogar derrepente fiquei sem saldo e só me devolveram 15 euros um roubo

Hi, could you please share me the url of the casino where you played? 

Regarding your problem, do you have the bonus somewhere that you could show me? Wasn't there a max cashout that would tell you how much you can win from this bonus?