Estafa y falta de respeto

I want to report the casino @Zeusvip because they don't want to pay me and the cashier speaks to me with total disrespect. And the support only tells me to wait while the cashier works as calmly as possible. Since 24/1 I have been waiting for my payment

Hello. May I ask you if you are talking about this casino, please, just to make sure there won't be any mismatch?

Have you been fully verified at this particular casino? Please give us some more information regarding the issue you are having at the casino, and we will see what we can do to help you out. Will wait for your response.