hace 8 meses
Hola. Me registré en neonixcasino hoy. Pagué con Skrill pero no llegó el dinero. ¿Podrías echar un vistazo al casino? No puedo encontrar nada sobre este casino. Gracias
Traducción automática:
Revisión de Neonix Casino
Añadir mensaje
hace 8 meses
Hello. I can see that we do not have this casino in our database, so I will pass it to our data team straight away 😉.
In the mean time, have you checked with their support, either live chat or by email, what could be the issue, maybe? 🤷♀️ I would certainly recommend you to do so.
Here I have some useful guide about Skrill for you, just click/tap on this link 👈.
"Skrill deposits require you to log into your account to verify the transaction. You must also confirm the deposit by entering your Skrill PIN and a 6-digit verification code sent to your e-mail or phone number. After authorizing the transaction, the funds are transferred from your e-wallet to the operator. You will see your casino balance update near-instantly, confirming the deposit was successful."
Just to make sure everything was ok at your side: Did you make sure that you have authorized your transaction? Have you checked if the money actually "left" your bank account?
Could you try all those possibilities and let us know how it goes? Will wait for your answer 🙂.
1
hace 8 meses
Hola. En el chat me dijeron que tenía que esperar y que me avisarían. Les envié todas las confirmaciones de Skrill. Mi dinero ha sido debitado durante 26 horas.
Te mantendremos al tanto
Traducción automática:
1
hace 8 meses
Hello. Thank you for the info, good on you, and I'm sorry the issue still continues. Have you, by any chance, also tried to contact their support by email? Maybe they could give you some more answers about what could cause all this. The best way to solve any problem is always cooperate with the casino, so I'm glad you do so 😉.
Our data team has already started to "look" at the Neonix Casino, so please let us know if anything changes and of course if you see all this going nowhere, our team in Resolution Center will try to help.
hace 8 meses
Hola
Pregunté nuevamente en el chat hoy. Tuve que verificarme y luego me pueden agregar el monto manualmente. Ya he enviado mis documentos.
Traducción automática:
hace 8 meses
actualizar. Recibí un correo electrónico que mi cuenta no está verificada. Ahora quieren un selfie con un papel con la fecha y el nombre del casino. Mi dinero todavía no está en la cuenta. Nunca me ha pasado 5 días para un depósito de Skrill. Estoy esperando tu reseña.
Atentamente
PD: Acabo de recibir esto.
El depósito se retrasa debido a la alta carga en el sistema de pago por el que pasa antes de ser acreditado en su cuenta.
Editado por el autor hace 8 meses
Traducción automática:
hace 8 meses
I'm sorry, but this can happen 🙁.
Well, I would do everything to get the money out of the casino. Once you are fully verified, I bet you'll be okay for some time. At least the casino admits they are overwhelmed, so we don't need to speculate.
I hope it will be good pretty soon!
