hace 3 años
Si quieres hablar de cualquier tema relacionado con 4Kasino Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
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hace 3 años
Hice una ganancia y envié los documentos para solicitar el retiro. Siguen respondiendo que tengo que enviar la tarjeta que usé para el depósito. Mi tarjeta es una tarjeta virtual creada y emitida por el banco y he enviado un documento que certifica esta tarjeta (que muestra el nombre y apellido, el número de tarjeta y la fecha de caducidad. Pero me siguen diciendo que les envíe una tarjeta. Estoy muy seguro que no quieren pagar y esta demora les permite hacerme repetir todo lo que ganaron.
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hace 3 años
Hello there,
I noticed that this one has a very bad reputation but I still think that passing the verification is worth some effort.
Can you make a print screen of the card by using something like "show card" so the casino can have this picture, I wonder? I have a virtual card as well, and if I go to my e-bank app and find the proper settings and make the card visible, I can see it even if it does not physically exist.
Can you ask the casino whether this is the point?
hace 3 años
Resuelto
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hace 3 años
Hello,
that's great! How did you manage that? 🙂
hace 2 años
Me deben 114BRL por 5 días (el límite que me dan es de 3 días para hacer los pagos) y me siguen engañando. Siento que son maliciosos, podrían ayudarme por favor!!!
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hace 2 años
Would you kindly explain the problem? How do they deceive you? What is wrong?
hace 2 años
Sí. Gané una apuesta que hice la semana pasada y, según su sitio web, los pagos se procesan dentro de los 3 días hábiles.
Hablé con soporte y me dijeron que tengo que esperar un poco más porque mi solicitud de retiro ya ha sido procesada y están esperando que el departamento de finanzas libere mi dinero. Sin embargo, tengo fuertes sospechas de que estoy siendo engañado.
La solicitud de retiro se solicitó el último día 07/07/2023 y es una cantidad insignificante para los casinos. Mi correo electrónico es rfsd248@yahoo.com, él está registrado en el casino.
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hace 2 años
I see, so the withdrawal is delayed, and you are suspicious. Does not sound much like a deception at this point.
I know it sucks when payment is due, but honestly, do you think the casino would make such efforts to spare 114 R$? I don't for instance. Try to calm down a bit.
The most important part is, have you ever withdrawn before? Is your account fully verified?
hace 2 años
Caso resuelto. No quería abrir esta discusión, pero tengo experiencia con otros casinos que tardaron mucho más en pagarme, así que digamos que soy inteligente.
¡Gracias de nuevo Casino Guru y sí, recomiendo 4kasino!
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ResponderCitar1
hace 2 años
Thank you for this update and the recommendation!
Noted - I won't ask you for other details. 🙂 I'll leave that up to you!
If you change your mind, we're here...
ResponderCitar1
hace 2 años
Делал ставки на спорт. Аккаунт поностью верифицировал. Когда начал выводить деньги, они закрыли мой аккаунт и забрали деньги. На вопрос "Почему?" прислали письмо, что я нарушил много пунктов, конкретизировать отказались.
Письмо:
Dear Vadym
We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 359.23€ has been removed from your balance due to the breach of the following Terms & Conditions:
3.1 (https://4kasino.com/templates/terms_and_conditions)
11.1. The following practices in relation to the Services:
a) abuse of bonuses or other promotions (as defined in paragraph 11.4)
b) using unfair external factors or influences (commonly known as cheating)
c) taking unfair advantage (as defined in paragraph 11.4);
d) opening any Duplicate Accounts; and/or
e) undertaking fraudulent practice or criminal activity (as defined in paragraph 11.4), constitute "Prohibited Practices" and are not permitted. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur.
11.2. You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Services.
11.3. If:
a) We have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or
b) You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or
c) We become aware that you have "charged back" or denied any of the purchases or deposits that you made to your account; or
d) You become bankrupt or suffer analogous proceedings anywhere in the world,
then, (including in connection with any suspension and/or termination of your account) we shall have the right, in respect of your account to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) outlined in this paragraph.
11.4. For the purposes of this paragraph 11:
a) A "fraudulent practice" means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation:
fraudulent charge-backs and rake-back activity;
the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as a source of funds;
the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);
any attempt to register false or misleading account information;
any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;
b) An "unfair advantage" shall include, without limitation:
the exploitation of a fault, loophole or error in our or any third party's software used by you in connection with the Services (including in respect of any game);
the use of automated players ('bots'), or other 3rd party software or analysis systems; or
the exploitation by you, of an 'Error' as defined in paragraph 18, in any case either to your advantage and/or to the disadvantage of us or other.
c) Bonus Abuse includes, but is not limited to:
i. breach of terms and conditions of a bonus, free bets or any other promotional offer
ii. the opening of multiple accounts to claim multiple bonuses;
iii. all bonuses are subject to bonus use limitation based on the bonus engine, and, unless stated otherwise, they shouldn't be used more that 6 times per calendar month; if for any reason a bonus code is used by an individual player over the stated amount, the Company reserves the right to further investigate bonus abusing pattern and deduct bonus winnings plus all 3rd-party charges arising from player's activity (payment fees, providers fees, etc)
Where there is a reasonable suspicion that the Account Holder has committed or attempted to commit a bonus abuse, either on their own or as part of a group, company reserves the right to:....все писмо не помещается
hace 2 años
Could you give us some hints about what we are looking at, please? Well, from my point of view, you may or may not be in trouble with the casino, but from what I see here, I can't say for sure.
Do you need help?
Then, you've come to the right place. Have you heard about the free-of-charge complaint feature we offer?
Submit one by clicking this green link.
I hope you manage to do so.🙏🙌
hace 2 años
Gracias, presenté una queja.
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