hace 2 años
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hace 2 años
I deposited £200 and received a £200 bonus. Midway through using it my account was locked, I sent the documents but I've not heard anything back.
hace 2 años
Hello,
have you asked for any withdrawal, please? If so it could trigger the verification process and the account may be blocked in this situation.
If the verification process is running, I'd give it a few days at least. It could be time-consuming.
I'm quite sure you should be informed about all of this by the casino support, however.
Have you received any information so far?
