hace 11 meses
Si quieres hablar de cualquier tema relacionado con 96 Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre 96 Casino
hace 11 meses
I am registered at 96en.com casino, I have won 200usdt and I can't withdraw money because it asks for a transaction password... the agents don't answer me for more than 24h, I don't have the option to set the password anywhere. I'll send you a screenshot
hace 11 meses
same for me ! i cannot withdraw 100$ on "96.com/en".
transaction password should be the account's password i think. but its not accepting that 😕
there are no english support chat or anything i think :S
i tried to verify myself but
in the FAQ they say:
Email us on: support@96in.com
Live Chat on 96br.com
ok i tried both. 96in support e-mail is only for indian players on 96in.com
tried live chat on 96br.com and same thing happend. only for br players.
Account Name:bodipeter
id:6000918731
please help.
Editado por
Jaro hace 11 meses
Motivo:
CG link added
hace 11 meses
A mí me pasa exactamente lo mismo, así que no me queda claro cómo responden inmediatamente a 96/br.com, pero en inglés nunca recibo respuesta a mi correo electrónico.
Traducción automática:
hace 11 meses
"We're really sorry to hear about your issue.
Rest assured, our chat and email support systems are being reactivated and will be back very soon. In the meantime, please DM us your contact details so we can address your concerns promptly. Thank you for your patience!"
@96comglobal DM-s are disabled xD
i cant belive this....
hace 11 meses
¿Dónde te dijeron eso? ¿Cómo te enviaron este mensaje?
Traducción automática:
hace 11 meses
hace 11 meses
Creo que es una estafa, intenté enviar un mensaje pero no es posible contactarme en twitter. ¿Cuándo te dijeron eso, hace cuántos días?
Traducción automática:
hace 11 meses
no days, it was just a few hours ago
hace 11 meses
Ok.. simplemente no sé a quién más recurrir porque no contestan el chat.
Traducción automática:
hace 11 meses
I am registered at 96en.com casino, I have won 200usdt and I can't withdraw money because it asks for a transaction password... the agents don't answer me for more than 24h, I don't have the option to set the password anywhere. I'll send you a screenshot
hace 11 meses
Hello, I haven't heard of a casino asking for a transaction password from a player. Is that the only step you have to take to withdraw money ? How long has your situation been going on that you can't withdraw ?
Of course I wouldn't share the password of anything to be honest and I would wait for a reply from the casino what you have to provide and try to write them another email or in live chat again.
hace 11 meses
same for me ! i cannot withdraw 100$ on "96.com/en".
transaction password should be the account's password i think. but its not accepting that 😕
there are no english support chat or anything i think :S
i tried to verify myself but
in the FAQ they say:
Email us on: support@96in.com
Live Chat on 96br.com
ok i tried both. 96in support e-mail is only for indian players on 96in.com
tried live chat on 96br.com and same thing happend. only for br players.
Account Name:bodipeter
id:6000918731
please help.
hace 11 meses
Hello, that means you haven't verified your account yet, right ?
As for the fact that there is no support that speaks English, that's strange because on our website we have it listed that they have English live chat.
Anyway, I would like to know what the transaction password means, because I am not sure if it should be the password of the account. It would be best to find out from the casino itself and maybe more players would avoid the inconvenience of withdrawals.
However, how long has your situation been going on ? We give casinos 14 days to resolve both KYC and withdrawals.
Let me know.
hace 11 meses
No hay clave para los jugadores criptográficos, solo esa contraseña y supuestamente dicen que no pueden darle a 96in y 96br más información sobre cómo establecer una contraseña para la transacción. Todavía nadie responde al correo electrónico ni al chat en vivo.
Traducción automática:
hace 11 meses
If I may, are you talking about the code casinos sometimes send per email or phone to confirm the withdrawal? Just to better understand what we are dealing with here.
Of course, the lack of support is not a good grade for the site.
hace 11 meses
No me dijeron en el soporte brasileño que tenía que configurar el código de pago en mi información personal.
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hace 11 meses
Pero no tengo esa opción en ningún lado, me enviaron una foto de que existe esta opción, pero para mí no existe.
Traducción automática:
hace 11 meses
Thats why i tried to verify my account.but i cant contact with them. thats insane...
hace 11 meses
tried to send an email to "support@96.com" . the email is exist but still no answer after 3days 😕
hace 11 meses
can u reach them or find anything? i only got an answer from them on twitter but DM-s disabled and they are not answering again to me
https://twitter.com/96comglobal
hace 11 meses
Tampoco me contestan pero es un casino fraudulento y listo...
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