hace 2 años
Si quieres hablar de cualquier tema relacionado con ACE Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
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hace 2 años
Huge red flag from me! It is literally impossible to contact their customer support, if one even exists at all. There is no live chat and the email address for their support is not even valid. I have tried from several different servers and the address support@acecasino.io can not be found by any of them. Also, they have no responsible gambling settings for the user to change themselves. You have to go through their customer support fir that which is.... yeah, impossible.
Simply do not play here.
hace 2 años
Hello, the reason why you tried contact their customer support was that you wanted to set up any limits or because of gaming issues, please? If yes, they really need to work on it...
hace 2 años
The specific reason in my case was because I wanted to set up limits but that's not the issue here. The big problem is that you can't contact support at all, no matter the issue.
hace 2 años
I see, just wanted to be sure. Well, we have the same information in this casino's main panel, so it seems they do not pay much attention to any improvement so far. I'm a bit curious, do you always use limits while playing?
hace 2 años
😀 I think you're just a reasonable player!
hace 2 años
Haha, I immediately knew you're Swedish. As I already mentioned in another post, Swedish players are mostly well educated in terms of responsible gambling, limits etc. It's a good idea to set your limits everytime you start playing in a new casino 👍
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