The wagering requirements for the bonus are the deposit amount + bonus amount. Please fix it
Hey. Thank you for the info. I will pass it on to our data team right away so they can check it and fix it accordingly on our website.
Do you play at this casino?
I don't have good memories because I didn't win. In addition, it is not realistic to have a wagering requirement of 35 deposits + bonus amounts. If this is the case, I will not make a deposit. So I won't be playing anymore
Dear mmgg33441,
Thank you for sharing your feedback with us. We sincerely value your opinion, as it helps us continuously improve the experience for all our players.
We understand your concerns about the wagering requirements and how they can impact your overall experience. Our current wagering terms are designed to balance offering competitive bonuses while maintaining fair play for all users. However, we realize that these terms may not meet everyone’s expectations, and we’re always open to reevaluating them based on player feedback.
Your feedback has been shared with our team, and we will take it into account as we review our promotions and wagering policies. In the meantime, if there’s anything else we can do to improve your experience or any specific questions you have, please don’t hesitate to reach out to our support team.
We truly hope you’ll give us another chance in the future and thank you for taking the time to let us know how we can improve.
Best regards,
Allstarz Casino Team
I don't have good memories because I didn't win. In addition, it is not realistic to have a wagering requirement of 35 deposits + bonus amounts. If this is the case, I will not make a deposit. So I won't be playing anymore
It is always for the best to contact the support of the casino regarding these. If you are unsure of something, they should explain it to you.
Our data team will check that out as well; I am just not sure when they will be able to get to it, you know.
Dear mmgg33441,
Thank you for sharing your feedback with us. We sincerely value your opinion, as it helps us continuously improve the experience for all our players.
We understand your concerns about the wagering requirements and how they can impact your overall experience. Our current wagering terms are designed to balance offering competitive bonuses while maintaining fair play for all users. However, we realize that these terms may not meet everyone’s expectations, and we’re always open to reevaluating them based on player feedback.
Your feedback has been shared with our team, and we will take it into account as we review our promotions and wagering policies. In the meantime, if there’s anything else we can do to improve your experience or any specific questions you have, please don’t hesitate to reach out to our support team.
We truly hope you’ll give us another chance in the future and thank you for taking the time to let us know how we can improve.
Best regards,
Allstarz Casino Team
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Hello,
We've Fixed It – Wagering is only on Bonus amount!
We want to thank you , Your feedback is incredibly valuable to us! 🙏
There was a small error in the settings for our bonus wagering requirements, but we’re happy to let you know that it’s now fixed. 🎉 The wagering requirement applies only to the bonus amount, making it easier and more straightforward for you to enjoy your rewards!
At Allstarz Casino, we always strive to provide the best possible experience for our players, and your thoughts help us get there.
If you have any further questions or concerns, feel free to reach out – we’re here to help.
Happy spinning and good luck! 🎰💫
Warm regards,
The Allstarz Casino Team 🌟
i deposited bitcoin 35$ almost 36 hours ago and they continously give me the run around when topper confirms it blockchain confirms it so why is it still pending when it also has confirmation # and i sent them a cop[y by email and they said they would escalate this and still nothing all im saying how did this place get any nomination for anything is beyond me they talk about customer service but dont give it i want my 35 back i dont even want to play in their casino it makes me sick to my stomacg that they cant figure out whats right in front of them ,im pissed off bc they sit there moching me because of my little 35 deposit so what do they care not everyone is born with a silver spoon in their mouth.
Hi, I understand you're upset about the whole situation but try to give it time. Something unexpected might have happened why the deposit is not yet in your player account. Since you also sent them a confirmation and everything necessary, that was a good step and keep it in case the situation is still the same. If your deposit doesn't show up in the next few days, definitely let us know.
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