Tema general sobre AquaWin Casino

Just today I deposited 154 euros and if I keep the account open I don't know how much more I'll spend.

Ainda hoje voltei a depósitar ja faz 154 eur e se continuar a conta aberta nao sei quanto mais gastarei.

i still have my account open after i requested that it be blocked on 12/30/2025. The aquawin3.com casino won't answer me. I've spent 154 euros in total and the casino is still open for me to deposit

continuo com a conta aberta apos ter pedido o bloqueio da conta no dia 30 /12/2025. O casino aquawin3.com nao me responde. Ja gastei 154 eur ao todo e o casino continua aberto para eu depositar

May I ask what reason you wrote to the casino in your request to close your account, please?

If the reason is gambling issues, they should close it as soon as possible, of course.

I have already opened a complaint here. I've sent an email saying I'm addicted to gambling.as you can see here

Ja abri aqui uma reclamação. Enviei e mail dizendo que sou viciada em jogo.como.pode verificar aqui

They didn't call. I kept sending them a chat yesterday. They said there was nothing they could do.

Nao ligaram nenhun. Continuei enviando no chat ontem. Disseram que nao podem fazer nada.

I've already sent an e-mail here at casino guru to help me close this gaming account and return the 154 eur I think I bet after requesting the closure of the account. Casino aquawin3.com

Ja enviei um e mail aqui no casino guru para me ajudarem a fechar esta conta de jogo e a devolverem me os 154 eur penso eu que apostei após pedir o encerramento da conta. Casino aquawin3.com

Hello, before the complaint proceeds further, it is sadly up to you to find a way to stay away from gambling. Do you have someone closearound who can change your casino password and also keep you away from the email, banking and casinos?

The casino should act immediately, but in most cases, chat support is unable to block accounts; this is why the emails are so important. I checked the rules and you did what you could. There are no other requirements from the casino listed there. It is their responsibility to act within a reasonable amount of time.

The only way is for me not to deposit any money in my account. I'm ashamed to tell anyone in my family. I want them to close the account as I asked before it's too late.

A unica forma é eu não depositar dinheiro nenhum na minha conta. Tenho vergonha de contar isto a alguém familiar. Quero que fechem a conta como pedi antes que seja tarde demais.

In fact, I've already sent an e-mail, but in other casinos I've asked to be blocked via chat and access was blocked straight away.

Aliás ja enviei e mail mas noutros casinos ja pedi bloqueio pelo chat e foi logo bloqueado o acesso.

I've sent another email. I've already spent 234 eur

enviei outro mail . Ja tou a gastar 234 eur

I'm sorry to hear this.

I meant my recommendation well, though, because this is indeed a situation when you must try to protect yourself. Did you try any of these, please?

"change your casino password and also keep you away from the email, banking and casinos?"

Set minimal transaction limits in your internet banking and try to limit any access to funds and casinos, please.

I understand that it is very difficult to admit this to your closest friends or family members. On the other hand, if you can do it alone, the only option is to share the burden. Think about that possibility, please.

Please find someone who is able to help you stay away from casinos, and also consider finding professional help. This link might help you 👈👈

Thank you. The tricky thing is that they're always posting casino ads everywhere. Even internet influencers are posting them because they get a commission... it's everywhere... it's complicated but I'll manage. Thanks for your help 😌

Obrigada. O complicado é que estão sempre a passar anúncios de casinos em todo o lado. Até os enfluencers na net ja postam também pk recebem uma comissão.. está por todo o lado.. é complicado mas vou conseguir. Obrigada pela ajuda 😌

You made another excellent point. Those kinds of marketing hustlers are, in my opinion, not usually very interested in providing clear information, and you told us why... Well, I truly appreciate you mentioning all of this.

I'll gladly stay in touch and not just for possible updates; feel free to add more concrete situations you have been through, because, if you ask me, there are many passive readers around the forum and one never knows whose day you can save by sharing your experiences.

I wish I could help you more, to be honest.

Thank you very much for your help.

Muito obrigada pela ajuda.

Anytime. If you need to talk without direct access to the casinos or bonuses here on the forum, do not hesitate to post your feelings in this secure part of the forum 👈 please.

(It was specifically created to ease the tension by avoiding direct access to the casinos.)

Take good care of yourself, and stay strong. 🤞

Been exactly a week since i requested a withdrawal from AquaWin, still not received. They also only accepted 1 sports bet from me before cutting my max bet to $1.08

Hey, did they tell you why you've been waiting a week for your money? As for the restrictions, it's sad that if you only placed one bet and won, they immediately gave you a limit. That's something I wouldn't be happy with. Did you ask them why they resorted to this measure?

We are informing you that the Aquawin website will cease operations on April 30, 2026.

Consequently, your Aquawin account will be closed on April 30, 2026.

We will continue to provide our services to you until April 30, 2026, and you can use Aquawin's features until then. However, we will deactivate all new deposits to your account from April 27, 2026.

If you still have a balance in your account, it will be paid out to you before or on April 30, 2026. You can also contact our customer service at support@aquawin.com Please contact us to request a withdrawal. We want to ensure you receive your money on time.

Aquawin may later be re-established under the new ownership of MODERN TECHNOLOGICAL SOLUTIONS, company number 7010999457, with its registered business address at UL. SZAŃCOWA 44, 01-458 WARSZAWA , district WARSZAWA, commune WARSZAWA, province MAZOWIECKIE. This means that the entity controlling your personal data (the "data controller"), as defined in the General Data Protection Regulation (GDPR), will change.

According to Article 21 of the GDPR, you have the right to object to the transfer of your personal data to the new data controller. If you do not want your data to be transferred, you must inform us within 14 days of this notification (by April 14, 2026). To do so, please reply to this email with the subject line "DATA TRANSFER OBJECTION" or contact our data protection team at [email address/contact information]. dpo@Aquawin.com If we do not receive a response from you, we will consider this your consent and proceed with the transmission of your personal data.

If you have any questions, please do not hesitate to contact our customer service at the email address above.

Best regards,

Aquawin

Wir teilen dir mit, dass die Website von Aquawin ihren Betrieb am 30.04.2026 einstellen wird.

Folglich wird dein Konto bei Aquawin zum 30.04.2026 geschlossen.

Bis zum 30.04.2026 werden wir dir weiterhin unsere Dienste zur Verfügung stellen, und du kannst die Funktionen von Aquawin bis dahin nutzen. Wir werden jedoch alle neuen Einzahlungen auf dein Konto ab 27.04.26 deaktivieren.

Wenn du noch Guthaben auf deinem Konto hast, wird es dir vor oder am 30.04.2026 ausgezahlt. Du kannst dich auch an unseren Kundendienst unter support@aquawin.com wenden, um eine Auszahlung zu beantragen. Wir möchten sicherstellen, dass du dein Geld rechtzeitig erhältst.

Aquawin kann später unter der neuen Eigentümerschaft von MODERN TECHNOLOGICAL SOLUTIONS mit der Unternehmensnummer 7010999457 und der eingetragenen Geschäftsadresse UL. SZAŃCOWA 44, 01-458 WARSZAWA, district WARSZAWA, commune WARSZAWA, province MAZOWIECKIE neu gegründet werden. Das bedeutet, dass sich die Person, die deine personenbezogenen Daten kontrolliert (der „für die Verarbeitung Verantwortliche"), wie in der Allgemeinen Datenschutzverordnung (DSGVO) definiert, ändern wird.

Gemäß Artikel 21 der DSGVO hast du das Recht, der Übermittlung deiner personenbezogenen Daten an den neuen Datenverantwortlichen zu widersprechen. Wenn du nicht möchtest, dass deine Daten weitergegeben werden, musst du uns dies innerhalb von 14 Tagen nach dieser Mitteilung (bis zum 14.04.26) mitteilen. Bitte antworte zu diesem Zweck auf diese E-Mail mit dem Betreff "DATENÜBERTRAGUNG WIDERSPRUCH" oder kontaktiere unser Datenschutzteam unter dpo@Aquawin.com. Wenn wir keine Antwort von dir erhalten, betrachten wir dies als deine Zustimmung und fahren mit der Übermittlung der personenbezogenen Daten fort.

Wenn du Fragen hast, zögere bitte nicht, dich unter der oben genannten E-Mail-Adresse an unseren Kundendienst zu wenden.

Mit freundlichen Grüßen,

Aquawin

Thank you for this important information. We appreciate it.

Do you have any balance left there?