Marv
hace 5 meses
Wait for 1 day, if they are not still helping, you should start a complaint here. It might help. This casino is not trustable. Normally some one from the casino staffs eventually discuss the problem here. But these guys won't.
Tema general sobre Betlabel Casino (página 2)
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Marv
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Marv
hace 5 meses
Some one from casino guru will ask about your problem here, you give them the proof. And explain everything happened. You will definitely get your money back.
ResponderCitar1
hace 5 meses
Hi, please let us know if you got your money back or how it turned out. Failures can happen, but it should be resolved and you should get your money back into your account if it didn't arrive in your gaming account.
I'll be waiting for your news.🙂
ResponderCitar1
hace 4 meses
Hola y buenas noches!
¿Alguien sabe por qué betlabel no funciona desde hace más de 2 horas?
El soporte tampoco responde a los correos electrónicos.
Atentamente...
Editado
Traducción automática:
hace 4 meses
Hey, I tried it and casino works for me.
Is it still not possible for you to get in?🙂
hace 4 meses
I made a withdrawal request to BetLabel on 27/10/2025 for an amount of €400.
They asked me for supporting documents (ID and selfie), which I sent the same day (27/10/2025, approx 21:30).
Since then I have only received the response "please wait" without any progress.
Today 31/10/2025, several days have passed and the amount has not been credited, while support responds with general phrases and does not give a clear timetable.
Based on my experience, BetLabel systematically delays payments and does not inspire confidence.
I do not recommend it to anyone, especially to players from Greece.
hace 4 meses
Thanks for your post.
If the casino is still doing verification, you need to go through it first, and only then will they pay you the money if it is successful. It won't work without it.
Did you send anything else besides your ID?
I wouldn't count weekends in the withdrawal processing time or KYC because casinos often don't work then.
But try to hang in there, and once you pass verification, I believe it will go faster.
If not, we'll be here to help you.
hace 4 meses
Update: Saturday 1/11 the security department asked me to send them a proof of adress (utility bill) which i provided the same day. Since then, now as i write 5/11 not a single word from them again. If this ghosting isnt suspicious i dont know what is.
I have been many years on casinos and gambling, the case is not the KYC since im completely legal, it is the stalemate and lack of information provided that is very very suspicious for the final outcome.
Editado
hace 4 meses
It is possible that the casino is taking its time for this reason.
I would add that we give casinos 14 days to complete verification and send the money, and if this does not happen, please contact us.
I don't know what could be taking them so long, but it's best if they ask for everything at once rather than one thing at a time.
hace 3 meses
No, son estafadores. ¡Cuidado!
Traducción automática:
hace 3 meses
¿Qué pasa con el reembolso de mis pérdidas? Chicos, ¿por qué nadie responde al correo electrónico?
Traducción automática:
hace 3 meses
Presiónalos y acude a un abogado; hay muchas posibilidades de que recuperes tus pérdidas.
Estos son estafadores.
Traducción automática:
hace 3 meses
¿Por qué no respondieron a mi correo? ¿Por qué mienten? Es una mentira pensar que a alguien le importa. Llevo semanas sin respuesta. Son unos estafadores. Estoy esperando mi reembolso. Mi abogado lo está revisando todo.
Traducción automática:
hace 3 meses
Hello again,
I'm not familiar with any email of yours. To whom did you send an email, please? I'll try to respond in more detail once I know more from you.
You see, we work a bit differently, so one email may not be the proper step.
Feel free to add more details. In any case, it is excellent that your lawyer is reading everything; it sounds like he can help you. Can't he?
hace 3 meses
No, hemos enviado varios correos electrónicos y nadie ha respondido.
Traducción automática:
hace 3 meses
To whom, please? To the casino? Perhaps they consider the matter closed. In such cases operators just stop responding, and it means they do not agree with the player's claims. Ignoring claims seems like a likely scenario.
hace 3 meses
¿Qué quieres decir exactamente con eso?
¿Es correcto y legal que estos casinos estén disponibles en Alemania para personas que podrían estar excluidas del sistema Oasis? Otra pregunta: ¿por qué se me redirige a la siguiente página? ¿Cuál es el propósito de esto? aml@techsolutions.group ¿
¿Qué tiene esto que ver con Betlabel?
Traducción automática:
hace 3 meses
Hello, I think it is important to distinguish between legality and overall fairness. As I told you in the other thread with the same topic, we focus on the second aspect because, for us, those situations are more complicated than international gambling law. I believe I already explained to you why OASIS is not an option for offshore operators. It is a dangerous paradox, but even gambling addictions require a certain level of cooperation from the player's side.
Frankly, I don't understand the redirection you talk about or the email address you shared. Can you please fully explain that to me?
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