ForoCasinosTema general sobre Bounty Casino

Tema general sobre Bounty Casino (página 2)

hace 1 año de dimdimdim2703
|
5585 visualizaciones 50 respuestas |
|
1 2 3
Añadir mensaje
hace 1 año

¿Dónde he visto a este tipo antes? Ah, este es el que escribe que le robaron 120k o 35k. Luego copia y pega el lienzo sobre la verificación))) Si realmente ganaste este dinero, simplemente no juegues. ¿Eres una especie de idiota? Ser paciente. Y si no pagan en medio año, los enterrarás con esto. por ejemplo, desplegando una pantalla con la fecha de solicitud de verificación y la respuesta de los administradores, unos 7 días. Pero decide de qué te quejas. Y luego comencé a pensar que eres falso))

Traducción automática:
hace 1 año

I hoped that the issue would be resolved and they would help me return the money, due to the lengthy verification of the account. But the casino took my money. This casino should be flagged as a scam!!!


If you do not believe my words, I can give the data for authorization. Your experts will see it for themselves. Check out this information! I will give you a password and login so you can check my account information.


The fact is that on December 26 I made 4 bets on sports, for a total of 200,000 rubles, of which 2 bets were won, but I still can’t get the money. bets are fully settled, This information is also displayed in the history of all casino games, in my account. There, the rates are clearly set, but the money is not credited to the game account.



filefile

As you can see from the winning bets, which are displayed in green, I made 4 bets of 50 thousand rubles on December 26th. After that, the balance amounted to 30 thousand rubles, I completely lost this money in the amount of 30 thousand, but I was not upset, because I was counting on winnings from sports betting. As a result of the match, I should receive a total of 130,500 rubles. But the money was not credited to the account, the operator says that all bets are calculated correctly, but delays are possible. I understand that I just have a casino, as in the case of account verification. This is a clear violation and the casino is a scammer!

dimdimdim2703
hace 1 año

Hello,

as far as I can see your complaint started as "Player’s struggling to complete account verification"

Now you mentioned other issues with winnings, it's good that you mentioned this in the complaint too, I just fear that we will not be able to help with the sports betting matter. Let's wait for Andrej 🤞

Radka
hace 1 año

Hello, I received a response regarding the unfair calculation of sports betting.


The casino representative replied ⤵️


4.1.2.6. The Organizer is not responsible for the incorrect operation of the gaming software. Member uses the software on an "AS IS" ("AS IS") basis. If the organizer establishes that during the game there was a failure (error) in the operation of the site, then the results that occurred during the incorrect operation of the software may be canceled or adjusted at the discretion of the organizer. The participant undertakes not to contact the organizer about the quality, quantity, order and terms of the gaming opportunities and services provided to him.


In addition, according to paragraph Guarantees and liability 5.1. The Organizer does not guarantee constant and uninterrupted access to the playground and its services in the event of technical problems and / or unforeseen circumstances, including: malfunction or non-functioning of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. persons.


I was shocked by this amendment, the paragraph of the rules on predatory conditions! I urge you to treat with understanding and immediately put warnings in the review about this casino!


This casino is real scammers and robbers!

Moreover, this information has become known on other sites like yours!

Dodos
hace 1 año

Perhaps you are confusing me with someone else. I have a problem with the payment of 236 thousand rubles, because of the long verification of documents!


But now I'm worried that my balance has been robbed.

The casino does not pay out the winning bet! The amount is 130,500 rubles! Although I think you already know my problem!!!


Everywhere on different resources you answer one-sidedly, so I would have to wait at least half a year.


I was ready to wait six months, but the casino stole my money. I will make sure the public is aware of this issue. I have lost enough in this casino, but you decided not to pay out the winnings.

dimdimdim2703
hace 1 año

You know since we have no knowledge when it comes to sports betting, I'm also afraid that our Complaints teams will eventually reject your case simply because we don't deal with sports betting cases. You show in your complaint how the bets settled, but the team doesn't know how it looks when bets get settled and what might be the issues behind the 2 bets you showed there.

We would need to have staff trained in sports betting in order to give you some proper help 😕

Daniel
hace 1 año

I can give you the password and login from my account in this fraudulent casino.


   Please go to my account, there is an opportunity to see the history of all bets, you will see 4 bets of 50 thousand rubles for a total of 200 thousand rubles, this proves that I bet on money! after that, go to the sports betting history in the sports section, you will see the betting history for these bets. All of them were settled after the end of the matches, two bets were completely lost and two more bets were won. From this I should receive 130,500 rubles. But the money hasn't been credited to my account!


filefile

dimdimdim2703
hace 1 año

I believe you really have issues with the company, but I guess it would be better to contact another service that helps players with sports betting or contact their licensing authority Curaçao (GCB).

hace 1 año

Hello, I received a response regarding the unfair calculation of sports betting.


The casino representative replied ⤵️


4.1.2.6. The Organizer is not responsible for the incorrect operation of the gaming software. Member uses the software on an "AS IS" ("AS IS") basis. If the organizer establishes that during the game there was a failure (error) in the operation of the site, then the results that occurred during the incorrect operation of the software may be canceled or adjusted at the discretion of the organizer. The participant undertakes not to contact the organizer about the quality, quantity, order and terms of the gaming opportunities and services provided to him.


In addition, according to paragraph Guarantees and liability 5.1. The Organizer does not guarantee constant and uninterrupted access to the playground and its services in the event of technical problems and / or unforeseen circumstances, including: malfunction or non-functioning of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. persons.


I was shocked by this amendment, the paragraph of the rules on predatory conditions! I urge you to treat with understanding and immediately put warnings in the review about this casino!


This casino is real scammers and robbers!

Moreover, this information has become known on other sites like yours!

hace 1 año

Hello,

That's quite an explanation...

I'll notify the data team about this statement, they are the experts, so I'll leave the result on their shoulders. Would you also care to send the original reply to data@casino.guru, please? Just in case they'll need it.

Thank you and best of luck with the authority!


Editado por el autor hace 1 año
Radka
hace 1 año

Hello, I can not get a response from the support service.

I could not get clarification on this matter. Support chat responses <<This system is fully automated and does not require the intervention of support operators>>. This is the wrong explanation.


However, the official representative of the bounty casino answered my problem. I received this response from a gambling and casino review and rating site like yours.


The official representative wrote ⤵️


4.1.2.6. The Organizer is not responsible for the incorrect operation of the gaming software. Member uses the software on an "AS IS" ("AS IS") basis. If the organizer establishes that during the game there was a failure (error) in the operation of the site, then the results that occurred during the incorrect operation of the software may be canceled or adjusted at the discretion of the organizer. The participant undertakes not to contact the organizer about the quality, quantity, order and terms of the gaming opportunities and services provided to him.


In addition, according to paragraph Guarantees and liability 5.1. The Organizer does not guarantee constant and uninterrupted access to the playground and its services in the event of technical problems and / or unforeseen circumstances, including: malfunctions or inoperability of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. persons. The Organizer will make every effort to prevent failures, but is not responsible for temporary technical failures and interruptions in the operation of the Game, regardless of the reasons for such failures.


file Answer from the operator's support chat.

fileThe answer of the official representative of the bounty casino.

The history of this response is available at LatestCasinoBonuses.com.


Publicado por dimdimdim2703 Editado por Radka
Motivo: adjusted the link
dimdimdim2703
hace 1 año

Well, I guess that the complaint team will pay attention to this information if you care to paste it there.

It would be more useful to Andrej at the moment.🤔

Editado por el autor hace 1 año
dimdimdim2703
hace 1 año

Entonces, ¿qué no está claro? La casa de apuestas está bajo el control del licenciatario. Es responsable de los errores. Son como intermediarios. Poetmou y las reglas lo dicen. Primero debes familiarizarte y luego jugar. Y con nuestro hermano todo es como siempre. No deberían decidir esto en absoluto, según tengo entendido, pero por mi propia experiencia diré que si les parece bien, entonces aceptarán reunirse. Pero en general. Alégrate de que los representantes estén respondiendo. A menudo me encontré en una situación en la que a nadie le importan mis problemas. Buena suerte con tu decisión.

Traducción automática:
raqparis
hace 1 año

Just two days left for the casino to join the complaint, well now I'm beginning to think that the complaint is pretty much ignored. 🙁

Let's hope for the best.

hace 1 año

Buenas noches, tengo la siguiente situación en este casino. He estado jugando en el casino de recompensas durante un mes y he realizado depósitos por un total de 50 mil. La última vez que perdí envié documentos para la verificación de la cuenta, fue hace 7 días. Hace dos días decidí volver a jugar y logré ganar 80 mil rublos, el dinero se retiró rápidamente y el mismo día hice 3 depósitos más y gané una gran cantidad, es decir, más de 660 mil rublos. Decidí retirar parte de ella, pero luego comenzó que la cuenta necesitaba ser confirmada para poder retirar. Pregunto cuándo se aprobará la verificación, debe esperar la respuesta, generalmente no más de 7 días, y agrego que no tienen acceso al servicio de seguridad y la verificación se puede considerar por un tiempo ilimitado, envío capturas de pantalla . Qué hacer, este es un casino con licencia, no tomé ningún bono ni nada en este casino, siempre juego con apuestas altas y honestamente y espero la honestidad del casino. ¿Qué? dime? han pasado 12 dias

filefilefilefile

Editado por el autor hace 1 año
Traducción automática:
Radka
hace 1 año

Por favor ayúdenme con esta pregunta, estoy a favor de la justicia, bueno, ¡no pueden hacerlo así!

Traducción automática:
del1rbooking
hace 1 año

Hello,

I think you should calm down. It seems that the casino has to make sure that your nice winnings are in compliance with the rules and that your account is ok with the AML policy and so on - sometimes it's called a security check, it happens when a player hits a bigger win, or if you reach some threshold of money you deposited - I guess you met both.

You can of course submit a complaint, but even if you do, we would wait for the casino to provide the result of this account security check.

I'm sorry, I can't read azbuka, so I have no clue what the text says. Can you copy and paste it directly to the post, so I can read that reply?

Radka
hace 1 año

Estimado Radka, gracias por su respuesta. Ya han pasado 13 días desde la presentación del documento, sin verificación, envié un escaneo del pasaporte, que se verificó fácilmente en cualquier otro casino para verificar la cuenta. Al escribir al soporte técnico del casino y pedir respuesta cuando se revisarán los documentos, me responden

  • debe esperar, generalmente hasta 7 días hábiles, pero hay casos individuales que pueden demorar una cantidad ilimitada de tiempo

Resulta que pueden verificar durante un año y tal vez dos años o nunca. También vi que el usuario dimdimdim2703 tiene la misma situación, tampoco ha sido verificado por más de un mes.

también escribiste querida Radka


  • Lo siento, no puedo leer el alfabeto, así que no tengo idea de lo que dice. ¿Puedes copiarlo y pegarlo directamente en la publicación para que pueda leer esta respuesta?


¿Estás hablando de las capturas de pantalla que envié? ¿Están en ruso? En caso afirmativo, envío en inglés y me gustaría presentar una queja con el propio casino bounty para que los representantes oficiales respondan por qué se tarda tanto en verificar mi cuenta, tal vez lo hacen para hacerme perder todas las ganancias, ¿Quizás no quieren pagar las ganancias en absoluto? para otros, la verificación dura hasta 7 días hábiles, mientras que la mía dura más de 13 días. Te pido que me ayudes, querida Radka, en este asunto, esto es injusto para los jugadores honestos del casino.


Saludos cordiales del1rbooking

filefilefilefilefile

Editado por el autor hace 1 año
Traducción automática:
del1rbooking
hace 1 año

Hello,

I see now, thank you for those screenshots.

So the problem is that the verification has not yet been completed, I missed that earlier.

It's good that you submitted the complaint and provided all those screenshots. It will take some time to go through that, so Nick will update you as soon as possible. Just stick with the complaint, and kindly wait for the update.

If you receive anything related in the meantime though, visit the complaint and update the thread, please.

Try to stay calm, we will try to help.



hace 1 año

Gracias por el apoyo !

Traducción automática:
dimdimdim2703
hace 1 año

¿Conseguiste verificar en el casino Bounty?

Traducción automática:
1 2 3

Únete a la comunidad

Debes haber iniciado sesión para publicar un mensaje.

Registro
flash-message-news
Noticias de Casino Guru – No te pierdas las noticias diarias de la industria del juego
Suscríbete a nuestro boletín para recibir información de los últimos bonos sin depósito, tragamonedas y otras noticias
Síguenos en las redes sociales: mensajes diarios, bonos sin depósito, nuevas tragamonedas y más