dos semanas no puedo obtener un bono de casino del 200%.
hay un bono de depósito del 200% para deportes, pero no hay un bono de casino del 200%.
Hello,
are you referring to the deposit bonus: 200% up to 500€, please?
I can't find any info that this one is for sports betting only. Did you make any screenshots, please? It would help us to investigate.
pero he estado esperando esto por más de 2 semanas.
So it seems it's a special bonus for sports betting, I'd say. We are currently only deal with casinos bonuses, I'm afraid.
Frankly, when it comes to bonuses we can't solve it as a standard complaint basically because it's up to the casino to provide players with an advance of the bonus. Especially in this case where it seems that they're having some technical problems maybe.
I'd ask for some compensation, however.
tienen un bono de casino del 200% y un bono deportivo del 200% en la sección de "promociones"
pero con un depósito solo hay 200% para deportes.
So it's as I said - I'm sorry but we can't force the casino to provide you the bonus, frankly 🙁.
This casino is a fresh one so to me it seems like they may lack the necessary experiences and this is just a poor outcome. I'd be persistent however and as I said, I'd also ask for some compensation.
Apareció el bono de casino 200%, todo está bien 🙂
Hello,
it has been quite some time. Good, you got your deposit bonus!
Share how you enjoy playing there. 😉
They kept my winnings forever. Empty promises - no intention to pay.
Hello how long has your situation been going on that you can't make a withdrawal ? The holiday season can be busy and sometimes the casinos have a lot on their schedule, so I would understand if there is a delay because of that.
Anyway, did the casino say any reason why it's taking so long ?
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