hace 10 meses
Si quieres hablar de cualquier tema relacionado con Frumzi Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Frumzi Casino
hace 10 meses
Hello!
I have problem with frumzi casino.. I did withdraw request 21/2/24 till today 26/2 they didn’t pay me the withdraw is showing still on pending on the site and I got nothing info or any email.. I have contact support couple
of times every time they tell me the same copy paste answer.. can anyone help me how to get my money? I won it with bonus..I’m from Grecce 
hace 10 meses
Hello. I can see, that your account was not fully verified yet, is that right? Did you have any successful withdrawal before or is it the first one? It is not unusual for casinos to take some time, especially if it comes to verifying the account, which can be more time consuming. We actually give casinos 14 full days to get thru this process before we intervene. Please let us know whenever you have any update from the casino.
hace 10 meses
Hello I have verified my account from the first day .. with what they asked me to do .. now if I need more I don’t know I have told them 6 days now if they need more documents to tell me and they tell me all is okay with my account ..and yes it’s my first time on this casino I do a withdraw !
hace 10 meses
No tengo que discutir con ellos Daniel, desde el 21/2 les envío un mensaje todos los días, me dan las mismas respuestas de copiar y pegar. Solo quiero que se complete mi pago que estoy esperando. Como no encuentro solución con ellos desde el chat en vivo, pensé en escribir aquí para ver si me pueden ayudar mejor.
Traducción automática:
hace 10 meses
I got this email now from Frumzi.. money is not in bank account yet but email says withdraw is complete now let’s see
hace 9 meses
I got the money .. chase closed all okay.. thank you all!
hace 9 meses
Hey. This is really great news, thank you for sharing. Maybe it took a little bit longer than you would like, but the good thing is, you got the money, right? Are you going to continue playin at this casino, what do you think?
If you like, you can describe your experience in a review for this casino, just use this link, to do so. 🙂
hace 9 meses
En general, en comparación con los casinos griegos, FRUMZI es un casino mucho mejor y ofrece más ganancias, ¿sabes? Simplemente no me gusta lo tarde que es el retiro.
Traducción automática:
hace 9 meses
Yes, a week is getting to be quite a lot, but we give casinos 14 to sort out the withdrawals, so they were still within the norm. I think if we take away the length of the withdrawal, the casino is pretty good for you, am I right ?
If you play here, feel free to share how the next withdrawal went and if not, I wish you to choose the best casino for the future.
Good luck. ☘️
hace 9 meses
Hello, I have a problem with my payment, which has been pending since February 4, I passed the verification 2 days ago, it took 20 days...! and I still haven't received the money
so be careful where to put your money.
Editado por el autor hace 9 meses
hace 9 meses
Hello. Sorry for this long lasting verification and ongoing withdrawal situation. I actually saw your complaint 👈, where you've mentioned, that the have refused the document with Jeton history of payments, right? Have you got any explanation from the casino, about why did this happened? What was the reason for rejecting it? Was it, perhaps, in the wrong format?🤷♀️ Just my guess, as I'm trying to understand what could the problem be. You should try to ask about that the support, what do you say? Maybe you will get some answers. Please let us know about any updates.
hace 9 meses
The account was verified 3 days ago and I still haven't received the payment. in the chat they keep saying the same thing, that I have to wait..
hace 9 meses
I see. So your account is fully verified, yeah? My mistake, I thought that you were saying they still need the additional document from Jeton.🤷♀️ Let's just see now, what will our complaint team be able to do about this situation. Let's hope they will get in touch with the casino and proceed further with your case. 🤞
hace 9 meses
Yes my account is fully verified as of Tuesday. I thought that the payment would be sent immediately after verification, but this is not the case, I have not received the money yet.
Editado por el autor hace 9 meses
hace 9 meses
I see, so now you just have to wait. Well, to tell you the truth, we will have to be patient since you have verified the account and if nothing changes in the next few days, we will see where Michal gets to in your complaint.
Nevertheless, I firmly believe that you will get your money as soon as possible.
I will keep my fingers crossed for you.😊
hace 9 meses
36th day from the withdrawal request. I still haven't received the money.
hace 9 meses
Oh, that's quite a lot. I can also see from the complaint that the casino should have responded or commented on the whole situation, but so far it has not done so. I hope they will change that and take a stand and explain what's going on. I assume, you still have no new information since your last post.
If things change, let me know and we'll let our team try to help for the time being.
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hace 9 meses
Hola, me gustaría preguntar sobre el casino frumzi. El 13/03/2024 solicité mi primer retiro del monto ganado y con el método de pago especificado ya debería haber tenido el dinero en mi cuenta.
Ya he escrito tres veces al servicio de atención al cliente y me escriben repetidamente que estoy en la cola del departamento financiero.
Todavía tengo un retiro pendiente en mi cuenta de juego pero todavía no pasa nada. No me gustaría perder mis ganancias, lo cual probablemente ya haya sucedido.
Mi cuenta está completamente verificada. ¿Puedes darme algún consejo o al menos consolarme de alguna manera porque no soy el único que se siente así?
Traducción automática:
hace 9 meses
they paid me after a month but they did it so you have no choice but to wait.
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