Hermano, buenos días... hoy jugué need for spin y obtuve una gran ganancia... me divertí como nunca en mi vida... lo digo en serio. Nunca había visto tal "juguetón" y diversión en ninguna otra compañía de apuestas... Lo acepto, hombre, ¿mi dinero? Retiro de 500€ que hiciste, te retuvieron o algo???
Hola a todos, solo quiero recomendar que no jueguen por necesidad de Play casino, ellos pagan su dinero y luego lo cancelan nuevamente, y luego dicen que no tienen nada que pagar, así que no jueguen en este sitio gracias
Doesn't sound good at all. Thus I recommend you following up the complaint, it needs your attention in order to proceed further:
https://casino.guru/need-for-spin-casino-player-s-withdrawal-has-been-1
Can you update the complaint, please?
Hello Toodi,
Thank you for sharing your thoughts with us. We value your feedback and apologize for any confusion you may have experienced.
Upon reviewing your account, we can confirm that all of your withdrawal requests have been successfully processed and paid out accordingly.
Please know that our team is dedicated to providing a transparent and reliable gaming experience for all our players.
If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure your time with us is enjoyable and hassle-free.
Thank you for your understanding, and we hope to see you back at our casino soon.
Best regards,
Need For Spin Support Team
This casino is scam. I waiting my money more then 2 weeks. And nothing.
Hello toodi. Please write me answer. Recieved your money?
I waiting more then 2 weeks and nothing
Do you have your account verified in the casino? Isn't it possible that they sent you an email asking for your documents in order to verify your account?
Hola 🙋🏻♀️ Espero que puedan ayudarme. Gané una cantidad bastante razonable en Needforspin Casino. Solo puedo retirar 500 € cada 24 horas, y el máximo es de 10 000 € al mes.
No recibo 500 euros cada 24 horas y cuando solicito un aumento del límite de pago siempre me desaniman o me dicen que tengo que ser más activo.
Solo quiero mi dinero. ¿Cómo puedo solucionar esto?
Hi, unfortunately, if the casino has limits set like this, you probably won't be able to do anything about it. I suppose it can be increased by some VIP level or if you played more, which I would rather not do. I would focus on the withdrawals you make. Did you get any money or still not? If you haven't received it in a while, did the casino say why?
Buenos días. Estoy muy preocupado porque tengo un retiro pendiente. Los datos de verificación del pago llevan 4 días esperando verificación y, después de subir todos los archivos para la verificación de identidad, me dice que no se pueden verificar. Me parece absurdo.
Dear Sqx77kwwpy,
Thank you for reaching out and sharing your concerns.
We understand how important timely withdrawals are, and we’re sorry to hear about the delay in your verification process. Please note that our KYC (Know Your Customer) team operates Monday through Friday, and does not process verifications over the weekend. This may explain the delay you've experienced.
If your documents were submitted close to or during the weekend, we kindly ask for a bit more patience while our team reviews your case. Rest assured, every verification request is handled carefully to ensure the security of all players.
If you need any additional help or have questions about your specific case, we strongly encourage you to contact our 24/7 support team via live chat or email at support@needforspin.com. We'll be happy to assist you further.
Thank you for your understanding and patience.
Best regards,
Need For Spin Casino Representative.
The pragmatic slots lag like crazy. Every 5-15 spins the screen just buffers for like 30 seconds at a time. Takes like an hour to do 100 spins and doesnt look like they care to fix it.
Also, RTP is insanely low here. Some bgaming slot 93% which is totally unacceptable. Not even land based have that low of rtp and their costs are about 100x more than online casinos
Plus bonus wager is 45x...so 45x wager and low rtp...gonna be hard to ever beat wager unless you get crazy lucky.
Ive hit a few things on here wagering my bonus so I might get lucky enough to beat it but thats because ive been smart enough to try and avoid all the low rtp games.
Dear sdexcid,
Thank you for taking the time to share your experience with us.
We understand it can be frustrating when gameplay doesn't run smoothly. In some cases, performance delays may be related to device compatibility, browser settings, or connection stability. We recommend clearing your cache, ensuring your browser is up to date, or trying a different device or network. That said, we’ve passed your feedback along to our technical team and will follow up with the provider to review the matter further.
Regarding the RTP, please note that as a fully licensed casino, we work directly with game providers in their original and unmodified format. All games, including their Return to Player (RTP) settings and Random Number Generator (RNG) mechanics, are fully managed and certified by the providers themselves. We do not have access to or control over these technical elements.
As for the bonus wagering requirement, our standard rate of x45 is outlined in our promotional terms. This condition is clearly presented and accepted by each player during the registration process as part of agreeing to the Terms and Conditions.
We’re glad to hear you've had some wins while wagering your bonus, and we wish you the best of luck moving forward. If there's anything we can assist you with, please don't hesitate to reach out.
Kind regards,
Need For Spin Casino Representative
Dear sdexcid,
Thank you for taking the time to share your experience with us.
We understand it can be frustrating when gameplay doesn't run smoothly. In some cases, performance delays may be related to device compatibility, browser settings, or connection stability. We recommend clearing your cache, ensuring your browser is up to date, or trying a different device or network. That said, we’ve passed your feedback along to our technical team and will follow up with the provider to review the matter further.
Regarding the RTP, please note that as a fully licensed casino, we work directly with game providers in their original and unmodified format. All games, including their Return to Player (RTP) settings and Random Number Generator (RNG) mechanics, are fully managed and certified by the providers themselves. We do not have access to or control over these technical elements.
As for the bonus wagering requirement, our standard rate of x45 is outlined in our promotional terms. This condition is clearly presented and accepted by each player during the registration process as part of agreeing to the Terms and Conditions.
We’re glad to hear you've had some wins while wagering your bonus, and we wish you the best of luck moving forward. If there's anything we can assist you with, please don't hesitate to reach out.
Kind regards,
Need For Spin Casino Representative
Your casino is the issue. Not my connection. I tested 5 other casinos and all other casinos were working fine.
I also had a friend from another city go and try and same for them. Fix your slots and dont blame the player.
No excuse for low rtp either.
be better.
Yeah, not a great casino to be fair. They do not let you verify before withdrawing, which seems like a bad tactic, and furthermore, they require verification even after verifying with a governmental ID through the banking system, which is a prerequisite when registering through Pay n Play in Finland. This is obviously not the standard. They need to stop thinking customers are idiots and they can get away with anything.
No clue about withdrawals, since the RTPs are abysmal. And yes, RTPs are set by the provider, but the casino can choose which version to buy. The versions here have very bad RTP.
Hello!
Handy observations. The way I see it is really not a worldwide standard. We're talking about a Curaçao license after all. One of the benefits of a national regulator I found rather early was much easier verification because those casinos usually accept the more convenient ways, like accepting banking identities and so on. Do you have it the same in Finland? You probably do too.
May I know what game provider had, in your opinion, the lowest setup? Furthermore, are all RTPs visible in this casino? I believe this is also an important aspect
I'll start with the first question.
We, unfortunately, do not have a Finnish license system yet. It's monopolized for the time being, but an open license will come in effect between 2026 and 2027. The benefits of this system are, for example, a centralized block button, that functions as a killswitch that enables gambling blocks for problem gamblers on all platforms under that jurisdiction. As for the Curacao casinos, and plenty of Malta and Estonia ones; for Finnish players, you can register via Pay n Play and that basically always functions as verification also, since you have to do so via secure governmental systems.
This, is to be fair, the first instance where I've run into a case where you need double verification. Combined with extremely low withdrawal limits and apparently long waiting times for withdrawals, it's definitely not for me.
As for the games, the RTP is not transparently displayed. Gamomat and Play n Go function at extremely low rates.
Oh, I wasn't aware of this. Thank you very much. I should spend some time digging about those differences and things like this Play n Play!
If I may, I'm a huge fan of what we used to call the panic button, so I'm glad to see it implemented.
Regarding the verification and everything else you mentioned, I understand why this casino isn't for everyone. Fair call; more importantly, very helpful for fellow players.
Much appreciated. 👍
This casino is now predatory.
They have no implemented a max cashout of 3x the bonus.
Deposit $200 wager $9000 max win you can win is $600.
This is outrageous.
I've seen a few operators reducing the winnings from deposit bonuses recently. It seems like a trend to me.
Thank you for the heads-up. As long as those rules are properly listed and visible to players, however, we all have a chance to stay away from such bonuses. Yet it is always beneficial to have such handy tips here.
The older bonuses had (or some maybe still have) a withdrawal amount of ten times the deposit.
That's a drop!
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
