On October 3, I opened an account and made a deposit. Automatically received a $200 bonus on my balance. I passed verification and within a week of betting on sports I increased my balance to 3476. After I request to withdraw $500. After 3 days of waiting, my balance was reduced to $200 (my deposit). Arguing that I violated some rules regarding the bonus. This is a scam because I didn't need their bonus. As I understand it, the bonus was specially awarded so that money could be stolen from the balance, as in my case. Then they ignore my e-mails. Pure scam
Hello.
This is pretty sad. Can you perhaps share what exactly you were supposed to breach with the bonus money?
Needless to say, bonus terms are applied if the bonus is active, not when you need it. But I'll wait for further details - for sure.
Estos no son casinos, sino estafadores. No utilicé ningún bono en absoluto y al retirarlo me robaron todo el dinero de la cuenta, incluido el depósito. Nunca te registres ni juegues aquí.
So it's certainly not comfortable when something like this happens to you and I understand your frustration. I saw that you had a complaint against this casino, but since it was about sports betting, we were not able to help you more.
However, I can recommend this websites where you can try to file a complaint and it is dedicated to sports betting:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
I hope they will be helpful and if you file a complaint on one of these sites, don't hesitate to let us know how it went for you or the result. Good luck. ☘️
No se trata de apuestas deportivas, sino del hecho de que me robaron dinero de mi cuenta porque supuestamente usé algún tipo de bonificación. Pero eso no es cierto. Sus mentiras fueron fácilmente comprobadas, tras lo cual simplemente eliminaron mi cuenta. El mismo robo ocurrirá al jugar en un casino, ya que se trata de estafadores. No está nada claro cómo obtuvieron la licencia.
I'd start by saying that, in fact, the difference was explained in the complaint 🙏:
You: "So what's the difference between betting on sports and an online casino if the money is stolen anyway for no reason?"
We: "Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would like to help, but it is impossible for us this time."
We just can't say who is right.
By the way, when it comes to gambling, this casino was awarded with a very low safety index; hence, it should be avoided anyway.
We just do not get engaged in sports betting or anything related, I'm sorry this is it.
When it comes to licenses, you can turn to GCB yourself. This guide may help you a bit:
https://casino.guru/licensing-authorities/curacao-license
I truly think you should notice Jaro's advice and try out forums focused on bookies. 🙏
Los estafadores no pagan ganancias, simplemente roban dinero.
Have you tried the sites I recommended that might help you ? Alternatively, have you tried referring it to an authority ?
I understand that you are angry if you feel that your money has been wrongly withdrawn, but on the other hand I think that if you feel that you have done nothing wrong and that everything has been fine on your part, then it would be wise to reach for some of the options that have been offered to you. What do you think ?
He enviado quejas a estos sitios. Nadie respondió.
So I'm sorry if they didn't answer any of them. And as far as authority is concerned, did you complain there too ? If so I think you will have to be patient because it may not be a short process.
Sí en todas partes. Porque el casino simplemente robó el dinero descaradamente. Esto es un fraude.
I find it quite sad that if you tried to use all the possibilities, they did not answer anywhere. However, since you tried to contact the authority, let's try to wait because the answer may come from there later. If you find out anything new, be sure to let us know.
I will keep my fingers crossed. 🤞
Creo que ya habrían respondido. Pero este es un casino totalmente fraudulento.
I don't think it takes just a few days if you take your case to the authorities and describe everything that happened. They have to evaluate it first and then you get an answer. So let's try to be patient and see where we go from here.
Este es un conocido casino fraudulento. Nunca hagas un depósito aquí. Todo mi dinero fue robado.
Stolen? Really? How did they do it?
I must admit, its safety index looks very insecure 👈
So, let's help others by sharing details, if you don't mind.
Ya he presentado una denuncia. Robo completo de dinero junto con el depósito. Había un pretexto: una mentira descarada. Lo probé.
Tengo una queja. Pero como existen apuestas deportivas, te negaste a ocuparte de ellas. Aunque el problema de este casino fraudulento es el robo de dinero de las cuentas. No importa a qué juegues.
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