Tema general sobre Realz Casino

Withdrawing from the casino is really difficult. I tried to withdraw for the first time on 7.3.2026, and I still haven't received a withdrawal. At first, no account verification was required, but a week later it was. I have sent the document several times, but the address information is still missing. I sent the second address information on 18.3.2026, and it still hasn't been checked. The VIP manager always says to send a message to the accounts department, but nothing happens. It will be three weeks on Saturday since I first tried to withdraw, and I still haven't received the money. It's not worth playing at this unreliable casino. I don't understand why the security rating is high.

Casinolla kotiutus on todella vaikeaa. Yritin kotiuttaa ensimmäisen kerran 7.3.2026, enkä ole vieläkään saanut kotiutusta. Ensin ei vaadittu tilin vahvistusta, viikon päästä vaadittiinkin. Olen lähettänyt dokumenti moneen kertaan, vielä osoitetiedon varmennus puuttuu. Lähetin toisen osoitetiedon 18.3.2026, eikä sitä ole vieläkään tarkastettu. Vip manageri sanoo aina, että että lähettää viestiä tiliosastolle, mutta mitään ei tapahdu. Lauantaina tulee kolme viikkoa kun ensimmäisen kerran yritin kotiuttaa, enkä ole saanut vielä rahoja. Ei kannata pelata tätä epäluotettavaa casinoa. En ymmärrä miksi turvallisuus luokitus on korkea.

Hey, from what I’ve read, opening a complaint was a good move. I would have done the same if I were in your shoes.

If you requested a withdrawal and the casino only realized a week later that they needed verification from you, I’d say that’s pretty late. So if something is missing—say, your address—and the casino is still checking it a week later, that’s a pretty long time in my opinion.

That’s why we’ll try to help you, and I believe we’ll succeed.

Anyway, is the address the last document they’re asking for, and have all the others already been accepted? 

Yes, the address is the last thing they ask for. All the others are approved according to them. I sent a new address 9 days ago, and it hasn't been checked yet. Today I had 3 valid withdrawals of €500, two of the withdrawals fell through and came to the casino balance. I put in a new withdrawal of €800. Today the vippi manager hasn't responded to anything. This casino is a scam. I can't get my money out. On what basis have you rated this casino as reliable? I read from the safety rating that there have been over 1000 complaints about the casino, yet its rating is 8.0?

Joo osoite on viimeinen mitä he pyytävät. Kaikki muut on heidän mukaan hyväksytty. Lähetin uuden osoitetiedon 9 päivää sitten, eikä sitä ole vielä tarkastettu. Tänää minulla oli voimassa 3 x 500€ nostot, kaksi nostoa tippui pois ja tulivat casino saldolle. Laitoin uuden noston 800€ sisään. Tänään vippi manageri ei ole vastannut mitään. Tämä casino on kyllä huijausta. En saa rahoja millään ulos. Millä perusteella te olette arvioineet tämän casinon luotettavaksi? Luin turvallisuus luokituksesta, että casinosta on tehty yli 1000 valitusta, silti sen arvosana on 8,0?

It honestly sounds like a frustrating situation. When address verification takes so long and payouts are being declined and returned, it's a red flag. The fact that the VIP manager is also not responding doesn't make it any better.

Det lyder ærligt talt som en frustrerende situation. Når adresseverifikation trækker ud så længe, og udbetalinger bliver afvist og sendt retur, er det et rødt flag. At VIP-manageren samtidig ikke svarer, gør det ikke bedre.

It's been exactly three weeks since I made my first withdrawal. I get a reply from the chat that the money will be paid out soon. The casino keeps offering bonuses, I don't dare play bonuses, they even say I can't withdraw after I've played bonuses. Don't play this casino, you won't get your money back.

Nyt on kulunut tasan kolme viikkoa, kun tein ensimmäisen kotiutuksen. Chatistä saan vastauksen, että rahat maksetaan pian. Casino tarjoaa jatkuvasti bonuksia, en uskalla pelata bonuksia, sanovat vielä etten saa kotiutuksia kun olen pelannut bonuksia. Älkää pelatko tätä casinoa, ette saa rahoja takaisin.

I asked in the chat why there were so many complaints about your casino, so the chat ended and I was logged out of the casino website. However, I was able to log back into the site.

Kysyin chatissä miksi casinostanne on tehty paljon valituskia, niin chatti loppui ja minut kirjattiin ulos casino sivuilta. Pääsin kuitenkin kirjautumaan takas sivustolle.

If the address is the last document, then that’s fine—at least there’s something, let’s call it "positive." If your money was returned to you, it’s because you can’t withdraw funds until you’ve successfully completed verification; this is the case at every casino, not just this one. 

If we’re talking about complaints, then the complaints displayed aren’t just for this casino but also for related ones, meaning this casino itself doesn’t have over 1,000 complaints against it. They’ve resolved many of them, which is why they have the safety rating they do.

I believe they’ll be able to resolve this in this case as well, and the casino will look into it or let you know if something is wrong, even though I think they should have done that a long time ago.

Ok, thanks for the info. I wonder if the casino is delaying it because I would play all my winnings so I wouldn't have to pay.

Ok, kiitos tiedosta. Viivytteleeköhän casino, siksi että pelaisin kaikki voittorahani, niin ei tarvitsisi maksaa.

I think the main issue is verification. If you had that sorted out, then it could easily also be so you would lose some part of money.

But verification is important, and I’d say that’s why this situation has arisen.

It really sounds like a frustrating situation as you describe. When address verification takes so long and withdrawals are declined and returned, it's definitely a red flag. It can be really stressful, especially when you don't get a response from the VIP manager. Communication is so important in situations like this, and it only makes it harder when you don't get the support you need.

Det lyder virkelig som en frustrerende situation, som du beskriver. Når adresseverifikationen tager så lang tid, og udbetalinger bliver afvist og sendt retur, er det bestemt et rødt flag. Det kan være rigtig stressende, især når man ikke får svar fra VIP-manageren. Kommunikation er så vigtig i https:😕tropical-casino.com/ sådanne situationer, og det gør det kun sværere, når man ikke får den støtte, man har brug for.

It's nice that you sympathize with a player.

What I don't like is the fact you wanted to insert a forbidden link into your post which is not even linked to this casino.

Please avoid doing something like that in the future or you will receive a ban. Here are our terms and conditions.

Thank you for your understanding.🙂