Por suerte Nernermind XD la calificación ya ha bajado a 2.9. Al menos algo
We were waiting until today with the rating adjustments. The casino was aware of the deadline. The current rating reflects all unresolved complaints (of course, most of them are related to the delayed pending withdrawals).
The question is if they're really delayed. The whole thing sounds like a scam to me 😕
Espero que no lo vuelvas a ajustar en cuanto debas pagar y se solucionen los tickets, porque eso debería funcionar continuamente antes de que la calificación vuelva a aumentar.
Sí, ¡el hecho de que solo haya una opción de pago es muy cuestionable!
Sí, por desgracia.
Pero ya lo mencionamos hace 4-5 meses.
Desafortunadamente, muy pocos leen aquí antes de registrarse allí 😔
Desafortunadamente, así es como funciona este mundo.
Mucho dinero también puede comprar la libertad.
Soborno por aquí soborno por allá y mira todo es maravilloso 😂😜
El 100% de las veces abren nuevos casinos porque el dinero sabe mejor que cualquier otra cosa.
Así que tengo que involucrarme en esta historia de payasos también. Escribe la "Bianca" de Scatterhall que me enviaron hoy y cierra el chat después. Entonces vuelvo al soporte y miro ahí de nuevo la "Bianca" y luego escribo como puede ser que me digan que se transfirió hoy pero sigo pendiente y puedo cancelar el pago? Luego dijo muy descaradamente que no lo habría dicho 😀 afortunadamente tomé una captura de pantalla. Después de eso se dijo que sí, era un error tipográfico 😀 
Fin de la historia se reenviará por enésima vez jaja
Casinoguru are just as much to blame here.
They are affiliates so would of taken a cut of your sign up and losses. They mark new casinos as 'fresh' yet somehow justify giving them a rating of above 7. Psychologically they know what that does to a player, it makes us think they must be safe or safe enough.
Sure caisnoguru will phane faux empathy to all of us for a while, even act like they are on our side. But trust me, casinoguru, askgamblers etc etc all know how to spot a flash in the pan casino or casino in trouble and they do nothing to warn players.
I wonder if players notice the only way casinos get blacklisted or give 0 ratings across most of these affiliate sites, always comes with the footnote 'unethical practises towards affiliates'. Casinoguru knew who was behind this casino, theyve known pocketplay was in trouble also, theyve known other casinos in the past (mostly russian pop ups).
I would encourage players to seek compensation through the courts against Casino Guru, in relation to misrepresentation under EU consumer law (e.g you buy a car from a second hand dealer, the car has not been vetted and you have an accident. The dealer is liable, not the manufacturer.)
I am taking out a court claim against casinoguru myself for their negligence regarding pocketplay.
la frase no tiene sentido....
Quiero decir, si soy un vendedor de coches y ofrezco un Porsche nuevo por 20.000 euros, también podría ser el mejor distribuidor debido a la demanda. Si no entrego, de nada sirve la mejor oferta. y ese es el caso aquí!
¿Se debe calificar todo mal porque la gente se queja?
Quiero decir, entonces solo la competencia juega por aquí y habla mal de todos los casinos....
Su declaración tiene mucho menos sentido porque está respondiendo sin leer.
¿Quieres explicarme algo aquí o qué?
Cualquiera que sepa leer tiene una clara ventaja, Sr. Abogado de Internet.
Dije que "PODRÍAN" ser uno de los mejores casinos si no lo fueran, que es exactamente el punto que planteaste, eso es todo lo que importa aquí (pago/entrega), llámalo como quieras.
Deberías leer con más atención antes de sermonear a la gente.
They probably couldn’t be that big of a casino though, since the main thing that sets them apart is the crazy daily bonuses, but that’s clearly not sustainable, otherwise other casinos would be doing it as well. No other casino comes even close to the daily bonuses you see on scatterhall
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Como dije, tengo curiosidad si esto realmente sucede. Una cantidad de casinos antiguos con calificaciones extremadamente malas todavía funcionan con una calificación de 8.2...
Untill they fall for the same strategy again, I'd like to add. The same owner or management does not exclusively mean the "strategy" remains the same. There are exclusions, I dare to say.
Once the casino fails to pay out players, however, the rating goes down per every single submitted complaint.
I know it doesn't sound enough, but what else can we do? Especially if the licensing authority wouldn't care 🙁.
Espero que no lo vuelvas a ajustar en cuanto debas pagar y se solucionen los tickets, porque eso debería funcionar continuamente antes de que la calificación vuelva a aumentar.
Don't worry. We use unresolved complaints as leverage in situations casino reaches us and asks for a better rating. You'd be surprised how often it happens, though 🙁
We do not take anything from casinos, instead, the unresolved complaints are offered to be resolved in the first place. When the casino refuses, it's over, until the management comes to ask again.
¿El casino tampoco responde a sus intentos de contacto? O tienes algun contacto ahi?
Casinoguru are just as much to blame here.
They are affiliates so would of taken a cut of your sign up and losses. They mark new casinos as 'fresh' yet somehow justify giving them a rating of above 7. Psychologically they know what that does to a player, it makes us think they must be safe or safe enough.
Sure caisnoguru will phane faux empathy to all of us for a while, even act like they are on our side. But trust me, casinoguru, askgamblers etc etc all know how to spot a flash in the pan casino or casino in trouble and they do nothing to warn players.
I wonder if players notice the only way casinos get blacklisted or give 0 ratings across most of these affiliate sites, always comes with the footnote 'unethical practises towards affiliates'. Casinoguru knew who was behind this casino, theyve known pocketplay was in trouble also, theyve known other casinos in the past (mostly russian pop ups).
I would encourage players to seek compensation through the courts against Casino Guru, in relation to misrepresentation under EU consumer law (e.g you buy a car from a second hand dealer, the car has not been vetted and you have an accident. The dealer is liable, not the manufacturer.)
I am taking out a court claim against casinoguru myself for their negligence regarding pocketplay.
I empathize with your opinion though it's not based on solid ground.
Untill the casino decides to stop paying we are in the same position as the players. Did you know the casino is going to scam players eventually? Well, if you did, I'd love to know how you managed to know that.
We were trying to resolve the situation and informed the casino their rating will fall, so they should take immediate action. We tried.
Are we to be blamed because new casinos - unproven by time - decide to scam? I said that once, sadly, we aren't seers.
Every time something rises, it's also a kind of challenge - will it work or not? No one knows, the closes guest is a prediction.
It's easy to find a subject for such an accusation, I've seen this many times before. What remains is that no one could know for sure, but every reasonable player who takes time to check user reviews, forums, and open complaints has also a chance to make the decision.
We are not responsible for the casino's approach.
The idea of the lawsuit is quite out of hand. We are not a second car dealer and no one has signed any contract. We do not provide goods for sale. Every player playing in the casino is undergoing a risk, we intend to lower the chance you'd be scammed, but it doesn't mean if you're scammed, we're responsible.
I'm sorry your complaint was unresolved, it happens.
Anyway, did you try contacting the licensing authority as suggested? Did the company care?
You should try to bring the license provider to the court since it is closer to being in direct relation with the casino - they sell the licenses after all.
They probably couldn’t be that big of a casino though, since the main thing that sets them apart is the crazy daily bonuses, but that’s clearly not sustainable, otherwise other casinos would be doing it as well. No other casino comes even close to the daily bonuses you see on scatterhall
We inform about that in the review:
"Casino group revenues (last 4 years): Very small" - red marking 🙁
NO SE PUEDE!!!!
¡Porque ningún casino puede crecer con estas ofertas!
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