I cleared the wagering requirements with no deposit bonus. （160$）
And I asked how to withdraw to support. He said: In order to withdraw you need to deposit xx$ and wager that amount, KYC. I deposited and bet.
I also sent them a driver's license and a resident card. But they won't try to quit my KYC.
Whatever you send is a boilerplate reply. In boilerplate terms, the resolution is bad.
Please tell me what is wrong with which material and will not tell you even if you ask. I reply with a boilerplate sentence many times. I'll probably do that until I give up.
The resolution of the document I'm sending is 4k or higher. If it is an A4 size document taken at this resolution, it can be read without fail.
I thought that the Japanese resident card was a problem, so I sent a bank balance certificate (in English).
But it still sends back boilerplate texts.
How can I exceed their certification? Let me know who knows.
They will reply with the boilerplate below no matter what I submit.
------------
Thank you for choosing Slotocash Casino.
We have received your email with documents attached, thank you. We were unable to complete the verification process as the documents submitted has characters that we are unable to verify, and cannot be accepted.
We kindly ask that you take clear, legible pictures of the actual card/document and email:
- Front and back of a signed, valid piece of Photo Identification (either a Driver's License or Passport suitable for International use). Issued with letters and not characters.
- A proof of address (Utility Bill or Bank Statement showing the name and address registered on the account), issued within the last 90 days. Issued with letters and not characters.
Please ensure that the entire card/document is visible (no portion should be cut off/cropped). Please note that partially cropped photos, will not be accepted and will result in delays.
For clarity, please ensure that the documents are of high resolution.
We look forward to hearing from you.
Regards,
Penny
Slotocash Casino Verification Service
They will reply with the boilerplate below no matter what I submit.
------------
Thank you for choosing Slotocash Casino.
We have received your email with documents attached, thank you. We were unable to complete the verification process as the documents submitted has characters that we are unable to verify, and cannot be accepted.
We kindly ask that you take clear, legible pictures of the actual card/document and email:
- Front and back of a signed, valid piece of Photo Identification (either a Driver's License or Passport suitable for International use). Issued with letters and not characters.
- A proof of address (Utility Bill or Bank Statement showing the name and address registered on the account), issued within the last 90 days. Issued with letters and not characters.
Please ensure that the entire card/document is visible (no portion should be cut off/cropped). Please note that partially cropped photos, will not be accepted and will result in delays.
For clarity, please ensure that the documents are of high resolution.
We look forward to hearing from you.
Regards,
Penny
Slotocash Casino Verification Service
Hello,
Well, I would think that if the casino accepts players from Japan, they would be able to verify documents written in Japanese characters. But it seems to be the issue, right?
I think that you should submit the complaint, just click this link, please:
https://casino.guru/complaints/create
Hopefully, we will be able to identify the main problem and advise the casino.
Slotocash I've won over 150 times now since I joined.This casino is #1 to me.I have added up my winnings from slots cash and it's over 60,000 in 22 years.not bad if u ask me.This site can't even pay my 50.00
What a wonderfully positive post! 😀 Since it is mostly about Sloto Cash Casino, and it does not seem like a direct reply, I moved it here.
"This site can't even pay my 50.00" - goes to Brango Casino, however.
Hi I just join here...I been playing sloto about 7 years on and off .but recently been playing constantly...having really win a lot but a couple times through the years that won...sent me a check within under 10 days that I remember..but..500+500 is the amount..Im a minimum depositor.. recently I won.. cash out 300..I forgot I made a mistake using comp with bonus deposit...the email void it cause conjunction with rules so I didn't complain and down to .70 cents left and made it back 300+.. rules .my bad..now this week won through comp points cash out Bitcoin..I'm waiting for to email pending status..it's been 2 days already.. patience hopefully they won't have no excuses to void..max payout 350 only ...I chatted and ask with new deposit while waiting for payout... only one agent kept it real and say don't do nothing till get paid.. others didn't say anything like that..so be careful with there rules.. I'll let you know about a week so for result.
Hi!
I'll be here for the update. If you, however, feel like you could use a bit of help, don't hesitate to tell us.
Let's stay in touch, and good luck with the withdrawal!
Yes they just paid today through the am hrs..so no issues just wait not breaking there rules .I didn't no bonus through my email..it there sucker test..I pass..
Cool!
Well at least you know we are here if you need anything. 🙂
Stay well, and good luck to you!
Thank you I for your much appreciated 👍
Everyone should be appreciative of and bless to have group that will help for free ...won't get it anywhere.. thanks guru representative for for time of the day..
I did hit major when first started online site to play .. didn't know that you should verify first before playing for a month or so and hit a jackpot for 15,000 I try to cash out verify after and next send my info..gave a run around. and frustrated and play big dollar spins and loss it back .I had feeling they won't pay..which won't pay during or confirm for a week didn't they pay. It was a casino I forgot it was a casino starting BE something for first two letters . RT games also think you know casino..when find the name I will post it..wish I new many help was there to help now know I have help .
Wow Casino Extreme is the one casino beside ignition that pays fast.. within 30 minutes...first RT Casino I went through that is like that..I'm surprise they didn't ask me to send ID and more info to withdraw only what fill out when first join .. I'm legit to play though if needed to send. Wow. Wow. Wow . I use lighten Bitcoin for sending..maybe that reason for more info needed..just update for others player to know . .
This is another like for you! Really handy information. Thank you very much.
We'll be here anytime you want to share something new with the rest of the community.
Hi.. haven't had nothing special during time and busy..but I do have something to share..if it interest the community...I have two other casino that I play that is just like extreme and pays.. quick..Yappy..and Limitless.. there good also..no hassle and trickery on bonuses rules..they let you know when it's done.. pretty straight forward..one other casino is sweepstakes. Pulzs..I hit 10 cents bonus and won 1500 hot 10 cents..wow firsts time ever for 10 cents.. multiply 4 box..by 3000 and main ..game money train 3..so that's it..
Hi. Thank you for sharing.
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