¿Alguien ha jugado allí? Quiero probar uno de sus juegos, pero siempre es interesante escuchar lo que piensan los demás antes de hacer un depósito.
Hello, actually the last experience we have from players is from last year. Apparently the players haven't played here for a long time. The casino has a low safety index and of the few complaints they have had with us, they have resolved almost none. So I'd definitely be careful before depositing and I'd also probably want to know how things work here first.
I hope someone will get to you, or if you want to try it by chance, certainly not with an amount that would be uncomfortable if there were any problems.
Of course, I personally would probably prefer not to try it. 🙁
¡Gracias! Creo que me abstendré de enviar mi dinero allí, leí en otros foros sobre jugadores insatisfechos y hablé con su servicio de atención al cliente, escribí que quería saber todo lo que pudiera darles una razón para no pagar ninguna ganancia y ya ahí entendí que tienen lagunas en las reglas de bonificación, etc. Me sentí injusto.
El caso es que quería probar el Crash o cashgame que tenían pero lo probé en otro casino, tampoco era tan bueno como pensaba, claro que se podía jugar seguro pero las ganancias por ronda de juego eran como 0,0001 euros y al final me cansé.
El salario por hora de juego estaba dentro de todos los convenios colectivos 😎
Thank you for mentioning our opinion on the chat quality. I also think it's a good habit to ask a few questions ahead, just to find out how responsive and knowledgeable agents are.
I also empathize with our opinion on crash games 😀. I get bored very easily watching the airplanes over again... Definitely not my cup of tea.
Hello
Can anyone explain to me why this casino rating went up after my unresolved complain on their scam and others similar cases in last weeks?
I was told in my complain that as it gets unresolved it will make impact on their safety rating however the rating went up instead down due unresolved scam complains. This is really unbelievable that their rating is getting higher as more scams they make.
Hi!
Good point; I'll try to add my point of view.
First of all, I believe that a few tenths of a point will not alter the "rating" as long as it states "very low," which is the lowest word expression we have.
https://casino.guru/thunderpick-casino-review#tab=js-tab-reputation
Only the severity of the issue, as indicated by the black points based on the amount desputed, will have an impact on the rating, even though each unresolved complaint has a real impact.
Therefore, the total amount of blackpoints awarded to the casino may be more significant than the actual number of complaints.
Because the Safety Index is a mathematical representation of the casino's attributes, it is primarily calculated automatically. As a result, any updates the Data Team makes to the casino may also affect the Safety Index values.
In general, this casino could slightly improve its terms or raise withdrawal limits, which add a few tenths to the final calculation, even though it is still regarded as being extremely unfair. It appears from your writing that the penalty for the unresolved complaints was not greater than the total amount of the casino's modifications.
I imagine it can be hard to comprehend, so feel free to ask further. I'll do my best to follow up with answers.
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