hace 2 años
Si quieres hablar de cualquier tema relacionado con Voltslot Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Voltslot Casino
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hace 2 años
Regarding this complaint
https://casinoguru-en.com/voltslot-casino-player-is-struggling-to-verify-his
It might help the duped player to complain at AskGamblers as there the casino does look to be more responsive then here.
@Frankie66
hace 2 años
Este es el último casino, nunca deposite dinero, lo lamento, después de mi depósito, mi cuenta fue bloqueada, nadie me da una razón, a nadie le importa. Estafan a la gente, bloquean después del depósito y el chat en vivo dice que debe ser paciente, el primero en llegar es el primero en ser atendido. No puedo hacer eso, estoy tan enojado, estos son criminales al más alto nivel.
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hace 2 años
Hello there!
Can't explain what caused the issue, hence it's good you already submitted the complaint. For now, I would suggest answering the questions given, so Tomas can work on some progress.
Can you do that, please? If so, access the complaint right here.
hace 2 años
my account is blocked without any reason.
every time I get the same answer from them.
this is for 4 weeks now I got a amount of €5000 on my account
this is what I get back every time
Dear Matthew ,
Hope you are doing well!
Your request has been already transferred to our responsible department and is being processed now, please be so kind to wait for a while. As soon as we have any updates, we will contact you via email.
Thank you for understanding!
Feel free to contact us if you have any further questions or need assistance.
hace 2 años
Which casino is it? Was your account verified?
hace 2 años
Voltslot yes it was verified they said it’s because of
Your account is currently undergoing an additional verification process regarding the recent deposits made. We cannot tell for sure how often can this happen. We understand that this may require some patience on your part, and we genuinely appreciate your understanding and cooperation during this time.
We would like to inform you that your case has already been transferred to our responsible department and is being processed now, please be so kind as to wait for a while.
hace 2 años
Hey. I've moved your posts under the casino you're writing about. I'm sorry to see the situation you're going through at the moment and especially seeing that the casino keeps giving the same answer over and over again and nothing relevant.
However, I see that in your second post you wrote that your account is undergoing additional verification because of your deposit. Did the casino ask for any documents ?
Anyway, you have a complaint with us, so our team will try to help you as best as we can. We'll see where it goes from here. For now, unfortunately, we'll have to be patient.
hace 2 años
Oke thank you
hace 2 años
Voltslot is not replying on e-mails.
hace 2 años
Hi, what should the casino email you about ? Is there a specific problem you are trying to solve here ?
hace 1 año
Me registré en el casino mencionado anteriormente sin ningún problema. Hice 3 depósitos y cuando gané algo de dinero solicité un retiro.
Envié todos mis documentos y hice la identificación.
De repente bloquearon mi cuenta con la excusa de que había un casino en su grupo del que me habían bloqueado en el pasado.
Entonces, si no ganara y continuara depositando, no habría ningún problema.
¡¡¡¡Atención!!!!
Traducción automática:
hace 1 año
And did they pay you any money, though?
I believe that our complaint team could be of some help if not. Surely let us know.
hace 10 meses
¿Alguien sabe si hay algún abogado o empresa que se ocupe de casos de reclamaciones de casinos?
Gracias
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hace 6 meses
Major warnings, see my other thread. Not processing withdrawals, same excuses they gave when they had a different company name and ran Vesper then vanished with players money.
COmplaints popping up on here and askgamblers.
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