¿Cómo subo un extracto bancario/IBAN en pdf? Casino afirma que tomo una captura de pantalla y luego la descargo en formato pdf. Pero no es cierto. ¿Cómo subo correctamente? ¿Algun consejo?
Tengo problemas con la verificación de documentos en el casino Wallacebett. Dicen que subo capturas de pantalla en pdf. ¿Cómo lo hago de la manera correcta? ¿Tienes algún consejo con esto?
Hello,
I'd try opening the document the in any viewer (e.g. Adobe google document viewer or any other) then go to print (for windows usually works ctrl+P and so on) then select "print to PDF" and you're done.
Can you try that?
Thanks, but it did not work. I saved my document in pdf format and then sent it to the casino. But they claim that I take a screenshot and then turn it into a pdf..... I don't know what to do?
Oh, sorry I thought that this was exactly what you were asked to do. So back to the beginning:
Screenshots are not allowed, you have to provide the .pgf format directly. Meaning, you need an official statement written on paper so you can scan it to .pdf format, or alternatively, create one in your online banking.
In order to be more specific, I need to know what document you have to provide.
Let me know, please.
Hello,
I deleted the attachments because you should never share such personal data publicly - it is NOT safe!
Anyway, you are not supposed to send photos converted to the .pdf format I think. You must provide the official statements. The casino should advise you further. Can you explain which document was not approved?
Hello,
I uploaded the bank transaction in pdf but there is no Iban on it, only account number. And they both require bank numbers and iban on the same page.
Hello,
You should get in touch with your bank and ask for such a document if you can't create one in your internet banking.
Guys if you havent been paid accordingly and you know for yourself that you have done nothing wrong. Contact me here Doobieproductions@gmail.com and we can come together against them. Some casinos must think we are really stupid and non agressive if funds are stolen. Lets show them what happens.
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