Radka probably thought that it might be unclear to us if you only posted a screenshot there. They won't learn much from that. So, as you write here, it would be good if you also wrote to our team in the complaint.
I believe it will end well.
Ya no importa dónde escribas. win.casino ha desactivado todo el servicio de atención al cliente y se ha llevado el dinero de los jugadores. 
That's definitely not right if they don't have a reason for it, but I disagree with what you're saying. If our team is helping you and you write about it on the forum, the resolver won't get to it.
So if you want that your complaint has any effect, then yes, it's important where you write it.
been waiting a while for my withdrawl with response from customer support basically saying they can do anything and I'll be contacted by management, no such thing happened, I'm fully KYC verified and at this point am assuming I'll never receive my funds.
been waiting a while for my withdrawl with response from customer support basically saying they can do anything and I'll be contacted by management, no such thing happened, I'm fully KYC verified and at this point am assuming I'll never receive my funds.
No pagan, son un grupo del crimen organizado que explota a jugadores honestos. Tienen muchos casinos hermanos donde los mismos agentes responden las mismas preguntas. Convierten los depósitos en criptomonedas para evitar ser atrapados. Lo único que todavía no entiendo es cómo lograron que los grandes creadores de juegos se unieran a su organización fraudulenta.
Hey, I would say you don't need to be skeptical yet. You're obviously not the only one waiting, and we're giving the casino 14 days to resolve this withdrawal process.
From what I've seen, you've already filed a complaint, so it's under review, and I believe our team will get to it soon. If they don't pay you, I'll contact the casino.
If they're only telling you basic things, I know it's not pleasant, but you'll have to be patient.
Can you handle it?
Suppose I'll wait the 14 days and see
I'll let you know if anything changes mate
¿De verdad crees que estos estafadores pagarían a cualquiera? El servicio de atención al cliente del casino dice tener licencia en Curazao, cuando en realidad solo operan desde Curazao, pero no la tienen. Eso dice mucho. La búsqueda en Google no encuentra este casino, etc., la lista es interminable. Pero vale la pena bombardear al servicio de atención al cliente sin parar, quizás entonces desaparezcan para siempre.
Maybe they won't but if I at least try then I can 100% say I've tried
Okay well hopefully it happens if not ill be in touch
They will never pay 1 euro. Help people / players to not enter this kind of shit casinos. Remove from your site or type down a warning. I have been playing since 2002 i know what i am talking about.
If it doesn't happen by two weeks I will
They will never pay 1 euro. Help people / players to not enter this kind of shit casinos. Remove from your site or type down a warning. I have been playing since 2002 i know what i am talking about.
We try to help them with complaints, so if the casino has not paid you your money and you feel that there was no reason for it, it did not give a reason, etc., file a complaint.
If the casino does not resolve it or respond to us and it remains unresolved, the casino's safety index will go down.
We also have bad casinos here, because our goal is not to promote them, but to provide information about them.
This specific safety index is currently below average + it does not have a license, so I personally would probably not deposit money there.
Some players are not satisfied even if the casino has a safety index of 0.1, but I feel that they play there anyway.
They will never pay scumbags 
Closed account 
I did add the password by the way and it clears after an incorrect paswo6
Haha! My account is now verified. So now i just have to wait 36H before they handle my withdraw 🙂 message from the team.
Yeah 100% they won't allow withdrawal stick to BC game my friend they Just closed my account for no reason
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Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
