La asistencia por chat estaba activa 24 horas, incluso en semana santa. Desde la web no hay posibilidad de establecer límites y, desde el chat, no me ofrecen ninguna opción salvo esperar a que me respondan.
Creo que la intención del casino es aprovecharse de los jugadores con este tipo de problemas, no encuentro otra explicación. Creo que sería muy sencillo para ellos bloquear una cuenta ( o simplemente los depósitos) y sin embargo no lo hace pese a mostrarme realmente desesperado
Well, if the chat is just a chat worker and the associated team is not working I guess there is not much else to say. 🙁 However, I see the total absence of any kind of responsible tools as a giant disadvantage.
Do you mind submitting a complaint regarding the failed self-exclusion request? I think it is worth a try.
In any case, if you have someone close available, I recommend asking that person to change your casino password as well as the associated email password. Try anything to block the access. Can you ask someone?
Hello Juli,
i did asked for closeure to and no respons in 4 days. I did send 4 email every day!
I dont like this betting site. So i did reset my password and removed my email.
never again with this betting site!
La asistencia por chat estaba activa 24 horas, incluso en semana santa. Desde la web no hay posibilidad de establecer límites y, desde el chat, no me ofrecen ninguna opción salvo esperar a que me respondan.
Creo que la intención del casino es aprovecharse de los jugadores con este tipo de problemas, no encuentro otra explicación. Creo que sería muy sencillo para ellos bloquear una cuenta ( o simplemente los depósitos) y sin embargo no lo hace pese a mostrarme realmente desesperado
Hello,
I was going through recently reviewed casinos and found this YoyoSpins. The result is not very good; hence, I would like to know how you are faring. Hope your account has been closed by now.
In any case, thank you for bringing the site to our attention.
https://casino.guru/yoyospins-casino-review#tab=js-tab-reputation
Hola.
Mi cuenta se cerró 9 días después de comunicar mi adicción al juego. Solicitaba TODOS LOS DÍAS el cierre de mi cuenta y solo ponían excusas.
Me parece, además de un pésimo casino, muy muy irresponsable.
gracias. Un saludo
It shouldn't take that long, but it's good to hear that your account is finally closed.
I hope that similar situations will not happen again and everything will only get better.
Take care!
Cuanto se de mora el retiro de fondos en YoyoSpins en pagar mi pregunta es si llegan los retiros
Mi pregunta es si paga YoyoSpins
Amigo dentro de cuánto tiempo confirmaron tu retiro de YoyoSpins yo tengo uno pendiente 😔
Cuanto se de mora el retiro de fondos en YoyoSpins en pagar mi pregunta es si llegan los retiros
Hello, I would not dare to say they are well-known for payouts.
Check the review: https://casino.guru/yoyospins-casino-review 👈👈
Sadly, there's not much else to say aside from a single-player review:
"No support, impossible to close account
Response time more than 1 week.
hands off.
Many games
Closing or verifying account almost impossible."
son unos estafadores. Sus juegos no dan premios adecuados
Tell us more about your experience there, please. Or is it only about the games not paying much?
Después haber apostado más de 200 euros, te suelen dar premios por valor de 20.... Esto no pasa sólo una vez.... es demasiado seguido. Si juegas, ya se que en el 80% vas a perder, pero depositar para nada te hace, además, muy aburrido el juego.
Understand. The luck is not standing by you there, as I can see.
Please i need hep.
i have been playing on yoyospins for some time now. I have lost a lot of money there, i have the issue that i can’t reach the site anymore.
i have won last night 12000 euros and i have pending 5000 e withdrawal (max allowed). So out of nowhere i cant enter their site anymore, like it doesn’t exists.
also they have been asking for million documents for me to receive money.
does this web site is respectful to pay the money?
Hello, I understand it looks like the account was closed to avoid payout. From my experiences, even decent casinos close accounts like this when the whole account activity needs to be investigated in order to proceed with the withdrawal request. I know how it probably sounds, and I agree that lack of explanation made one suspect the worst.
Can you kindly double-check your email for any note from the casino? I would personally be hesitant too, though. Did you see its review? It's not very reassuring. 🙁
Unfortunately, this casino has a safety index really low, at 2.5, and that is not a good sign.
Were you ever able to withdraw money from there before?
I checked the site, and it is still working, actually, so perhaps try it again.
Anyway, I am unsure if we'll be able to intervene if you submit a complaint, because usually sites like this one don't want to cooperate with our complaint team. Even though it is like this, I believe that you have nothing to lose if you submit it anyway, so use this link, please, if you'd like to go for it, and we'll get back to you as soon as possible.
So from last Thursday i have booked withdrawal on 4500 euros. Since then they asked me only to confirm my birthday through email which i did. So no contact since then and withdrawal is still pending. So lets give them little bit more time and then what iy options if they are not paying out my money?
They actually processed just now first 4500!
I'm truly glad to see things moving forward. Based on what Romi mentioned earlier, this is a very positive outcome, and I hope you will be fully paid. Keep it up!
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
