ForoQuejas22bet withdrawal issues

22bet withdrawal issues (página 4)

hace 4 años de giseryd
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lauarual
hace 3 años

Guess its Jeton since it says this on their website "To process any payout from your Jeton Wallet, you will need to go through the verification process. The verification process for Jeton Wallet is a standardised compliance measure for anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) laws and regulations. The process consists of a submitting supporting documentation. Processing times for verification can take up to 12 hrs, depending on the level of public interest."


it just says rejected at 22 bet (earlier it said "denied by operator")

lauarual
hace 3 años

Sounds good, Im waiting for you to email me 🙂

hace 3 años

Ok.

hace 3 años

I have successfully completed the identification of a bank card account and that document they requested

had requested a withdrawal and within a period of about 5 days it was completed and the money went to my card then I asked for a withdrawal again and specifically 5 withdrawals of 1.290 euro in total and they were approved almost immediately, the problem is that 12 days have passed and they do not complete the payment my bank I am in constant contact with the competent department of the bank and so far they have not sent any request for the amount (I want to say that the first withdrawal where I requested took place normally, I have the problem now in the other 5 new withdrawals)

also they have blocked my online chat is tragic

Useruser
hace 3 años

Hm, that's always said when a casino stops communicating with a player. Have you tried to send them emails?

hace 3 años

yes I have sent e-mail several times and I get exactly the same answers that I give them my account details and send a screen shot of the withdrawals I have requested all these I have done and I have sent them many times without any result also in a reply of the previous days I was told that there is no withdrawal request and the amounts have been paid and they referred to the first withdrawal I told you before in the message after another attempt I automatically got a message again after many hours to send them the withdrawal in photo where I did it and now they do not answer me for two days

Editado por el autor hace 3 años
Useruser
hace 3 años

In this case, I suggest you to submit a complaint on our website. It must be really annoying when you can't reach anyone who would give you any relevant information about your withdrawal. I just don't understand this behaviour.

https://casino.guru/complaints

hace 3 años

the transfer is completed thank you very much

Useruser
hace 3 años

Nice, congrats!

hace 3 años

Hola a todos,

Me registré en este sitio hoy, jugué un total de 170 € en apuestas deportivas y gané 770 € ... Intenté retirarme a través de Mastercard y me dio "Proceso denegado por el operador" varias veces después de contactar con el personal de soporte por correo electrónico que respondió que pude retirar por transferencia bancaria porque lo habilitaron, hice el retiro de 770 € por transferencia bancaria y ahora está en ESTADO "APROBADO" ... La pregunta es: ¿puedo estar tranquilo, es decir, el estado ABIERTO no significa "HECHO" o todavía puedo tener problemas?


Si alguien ha tenido la misma experiencia, gracias de antemano por la respuesta.

Gracias y saludos

Traducción automática:
hace 3 años

Hola necesito ayuda Pagué de la tarjeta maestra a la cuenta, dejó de funcionar y luego pagué de la tarjeta visa de mi hermana (jugué con ese dinero), ahora cuando quiero retirar dinero, debe escribirse en el mismo método que el depósito, pero no acepta nueva visa, porque el monto a pagar es mayor al depósito, ahora están pidiendo un millón de fotos para enviarlas, me están dando vueltas en círculo, están pidiendo los datos de un nuevo banco tarjeta, y no está a mi nombre sino a mi hermana

Traducción automática:
Stfn
hace 3 años

Yes, it's a standard procedure and you probably got into real trouble since depositing with payment methods that don't belong to you is forbidden in most of casinos. I'm afraid that when you send them a picture of the card, they'll cancel the winnings.

hace 3 años

In most terms and conditions it’s forbidden to use someone else’s card to deposit and generally all winnings are void and get confiscated. This company may make an exception if your lucky

Stfn
hace 3 años

Seguro cancelaran tus ganancias al percatarse de que la tarjeta no es tuya.

No haz intentado depositar y retirar con un método de pago a tu nombre?

kaptenlok
hace 3 años

Estimado estoy igual a ti con el problema del retiro, cuéntame que método alternativo usaste y te sirvió?

hace 3 años

No fallé en nada al final, me despido. Camaradas, tengo un problema, si hay una solución, ¿cómo es mejor tener una cuenta en 22bet? Los pagos con tarjeta a casas de apuestas extranjeras ahora están prohibidos. ¿Debo abrir una cuenta con un amigo del extranjero y qué método de pago / retiro usar?

Traducción automática:
Stfn
hace 3 años

No pudiste retirar tu dinero?

Cuál es el problema específico?

Thomas75
hace 3 años

Actually if they tell you to create an e-wallet, that's what I would do. In case you get the message from them saying "Unable to withdraw funds. You need to withdraw with same method than deposit. Withdraw in proportion of your deposits", then I would contact them and asked: "OK, I did what you asked me to do then what should I do next?" Because they can always override the rule and send all the money to your e-wallet anyways.

Even though it's time consuming and doesn't make any sense, I would follow their instructions since getting the money is the most important part of it.

hace 3 años

Laura from the testing center gave me very good tips in order to do the process the right way but I still got the error message I have mentioned in my previous post. I created skrill account, added 10€ with paysafecard method since supposedtly mastercard will kill process. I then bet 11€ on 2.3 odds to be "safe" and tried to withdraw with Skrill (new withdrawl lethod created for this fraudulant company) but it didn't work. I certify I have done everything right and in the correct order.

I contacted them and they sent me the same copy paste message they have been sending me for the last 30 e-mails out of 52 I have sent them. I filed a complaint and recieved an e-mail from Kristina saying my complaint will be worked on but still nothing. I imagine you guys have a lot of work and you are my only hopes since 22bet put me in a dead end situation. They are clearly making fun of the situation and I'm starting to loose it. I wish I had the piece of shit founder in front of me...


Respectfully,



hace 3 años

To be honest, 22Bet does not have the best reputation. A tip for the next time, before you start playing at a casino, look at the reviews 😉 I understand that is not helping you with your current problem, but more to prevent it in the future.


Is it possible to call them, sometimes it helps to keep stalking them, haha.

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