Como puedo hacer una queja de un casino

How can I make a complaint about a casino, thank you very much

Hola, puedes enviar una queja aquí: https://casino.guru/complaints

¿Le importaría compartir algunos detalles? ¿Cuál es el problema?

Hello Good evening I have a complaint about a casino the fast pay casino no game gives even a minimum profit and I lost thousands normally all the casinos give you and take you away but this one does not

Like the pragmatic provider is a real theft, who regularly checks these providers? Thank you very much

Hola, no puedo ver ninguna queja presentada por usted. Compruébelo por favor.

Al respecto, ¿jugaste con algún bono? ¿Has pasado el proceso de verificación hasta ahora?

Gracias

Los proveedores deben tener licencias, así como los casinos, para que las autoridades que otorgan las licencias controlen a los proveedores.

Hello,

I was completely denied a withdrawal at Dublinbet Casino and my account balance was reduced to my deposit amount of €25.

At the time of my requested withdrawal, the player account stood at €5526.

The following day I revisited the casino and initially saw an amount of over €3526, which then suddenly dropped to €25 after just playing a few games of live roulette at Skylounge.

Not because of lost bets, but because I was actually the winner by doubling my stakes in between. Support has updated me to 5.1.13. referred to the rules of the game.

However, there is nothing about doubling or martingale, which I didn't know at the time I read it, and then googled it afterwards. They call it doubling strategies in the Dublinbet.

As a player, I take the full risk, you either win or lose, at least that's what I thought until then.

The live bets were also accepted by the casino and not rejected, so it cannot be the case that a win is not paid out.

I expressly refer to the text used by the casino in the player regulations and then a text modified by the casino is sent to me, so to speak. I would have given myself an advantage over others.

So far I haven't been able to achieve anything, but I would like to have this clarified legally. I don't know if that has any chance of success. I still find it a rip off because the casino doesn't want to pay out anything and doesn't offer any compromise either.

Accordingly, I cannot recommend it and I can only advise everyone to stay away from it

Dublinbet Casino.

Hallo,

mir wurde die Auszahlung im Dublinbet Casino komplett verweigert und der Kontostand auf meinen Einzahlungsbetrag von 25 €, reduziert.

Zum Zeitpunkt meiner beantragten Auszahlung stand das Spielerkonto bei 5526 € .

Am folgenden Tag besuchte ich das Casino erneut und sah anfangs einen Betrag über 3526 € , der dann plötzlich nachdem ich gerade ein paar Spiele in der Skylounge beim Live Roulette spielte auf 25 € gesunken war.

Nicht durch verlorene Wetten sondern weil ich wegen Verdoppelung meiner Einsätze zwischendurch tatsächlich der Gewinner war. Ich wurde vom Support auf den Punkt 5.1.13. der Spielerordnung verwiesen.

Dort steht jedoch nichts von Verdoppelung oder Martingal , was ich zu dem Zeitpunkt als ich es las noch nicht kannte, danach dann gegogelt habe. Verdoppelungsstategien nennen die das im Dublinbet.

Als Spieler trage ich das volle Risiko, entweder gewinnt oder verliert man, dachte ich zumindest bis dahin.

Die Live Wetten wurden ja auch vom Casino angenommen und nicht abgelehnt, daher kann es doch nicht sein dass im Falle eines Gewinnes, der dann nicht ausgezahlt wird.

Ich verweise ausdrücklich auf den vom Casino verwendeten Text in der Spielerordnung und dann wird mir quasi ein vom Casino abgewandelter Text zugesandt. Ich hätte mir anderen gegenüber dadurch Vorteile verschafft.

Bislang konnte ich nichts erreichen, würde das jedoch gern rechtlich klären lassen. Ob das Aussicht auf Erfolg hat, weiß ich nicht. Ich empfinde das dennoch als Abzocke, weil das Casino nichts auszahlen will und auch keinen Kompromiss anbietet.

Ich kann das dementsprechend nicht weiterempfehlen und nur jedem raten, Finger weg vom

Dublinbet Casino.

Good evening this casino is unacceptable scammers

Καλησπέρα το καζίνο αυτό είναι απαράδεκτο απατεώνες

I entered to play in the cyberbet casino I won 150 reais when I received it, it was rejected then I didn't know what to do I played everything since I wasn't going to receive it then I made a bet again I won 1500 reais and made the withdrawal and it came refused again asked to wait 3 days to let you know that you need documents but this should be asked at the time of registration and now they are asking for another 3 days I contacted support and they said I have to wait to receive it is fast to pay it is convoluted

Entrei jogar no cassino cyberbet ganhei 150 reais na hora de receber deu rejeitado aí fiquei sem saber o que fazer joguei tudo já que não ia receber aí fiz aposta de novo ganhei 1500 reais e fiz a retirada e veio recusado de novo pediu pra esperar 3 dias pra avisar que precisa de documentos mas isso deveria pedir na hora do cadastro e agora estão pedindo mais 3 dias entrei em contato com o apoio e disseram que eu tenho que esperar pra receber é rápido pra pagar é enrolado

Los casinos generalmente no solicitan documentos durante el proceso de registro. Es algo estándar que piden cuando intentas hacer un retiro. Es simplemente porque muchas personas simplemente crean una cuenta en el casino, intentan jugar un poco, tal vez usan los bonos de bienvenida, pierden y luego se van a otra parte. A los casinos les llevaría bastante tiempo verificar a todos.

Daniel, I don't know if you're right, I'm not here to judge, but everything would have to be notified beforehand, there's no warning at all. , now you don't know make the withdrawal after three days that comes warning that it was refused that you need the documents and it still doesn't open for you to put what you need a document 3 days to 5 then this stage expires you send another one go another 3 days or 5 it will take a month to receive it, that's right, you can only be kidding, our money is received on time and we receive it when they want to pay it, this is wrong

Daniel não sei se vc está certo não estou aqui pra julgar mas tudo teria que ser avisado antes não tem aviso nenhum não seria mais fácil eles colocar depois que fizer o cadastro se for fazer retirada preencher os dados com documentos e comprovante de residência ficaria mais fácil, agora vc não sabe faz a retirada depois de três dias que vem avisando que foi recusado que precisa dos documentos e ainda não abre pra vc colocar oq precisa um documento 3 dias a 5 aí vence essa etapa vc manda outro vai mais 3 dias ou 5 vai demora um mês pra receber isso é certo vc só pode está brincando,o dinheiro da gente recebe na hora e a gente recebe quando eles querem pagar isso é errado

Look and there's more I didn't get in for a bonus I joined to play with my money I was losing 200 reais the last 26 reais I managed to turn the game around so I want what's mine if you are part of a casino be aware that in the game we are there to win or lose but both sides have to be fair I spent it for me to win I don't depend on the money in the casino do you understand or do you want me to explain it again

Olha e tem mais eu não entrei por bônus eu entrei pra jogar com meu dinheiro estava perdendo 200 reais nós últimos 26 reais que consegui virar o jogo então quero oq é meu se vc faz parte de algum cassino tenha consciência que no jogo a gente está lá pra ganhar ou perde mais os dois lados tem que ser justo eu gastei pra mim ganhar não dependo do dinheiro do cassino entendeu ou quer que explique de novo