ForoQuejasKim Vegas Casino - Player complains about an unauthorized deposit.

Kim Vegas Casino - Player complains about an unauthorized deposit.

hace 3 años de Cisca
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3748 visualizaciones 7 respuestas |
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hace 3 años

I refer to past discussion titled

Kim Vegas Casino - Player complains about an unauthorized deposit. Dated 3 mar 2021


You have stated that playamo is not associated this is incorrect as the same situation happened to me and Playamo confirmed they use them as a merchant so the money was withdrawn by playamo via kimvegas.com

Cisca
hace 3 años

Hello Cisca.


I have confronted the Playamo casino team about this information, and they have rejected any connection with Kim Vegas casino. Please, do you have any valid proof to sustain your claim?

Jozef.k
hace 3 años

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Jozef.k
hace 3 años

I have your email address I will forward full chat transcript. Please do not publish as has my name on it

Editado por el autor hace 3 años
Cisca
hace 3 años

Email subject title is

Fwd: Chat transcript

hace 3 años

Hello,

Yes, the agent did confirm that this is our project, but this is wrong. Kim Vegas is not part of the Playamo company, it is a completely different white label casino.

We will do some educating job with the agent who put you in this misunderstanding and we are sorry for the inconvenience caused.

Thank you.

Playamo Casino
hace 3 años

It wasnt just confirmed by one agent but several different agents in chat as well as in an email from your finance department

Cisca
hace 3 años

Actually I'm the one who liked the reply. I simply liked it, because the casino came here and reacted to your post. It's always better than remain silent.

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