PrincipalForoQuejasProblema con el retiro

Problema con el retiro

hace 4 años de Pagare4
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3.958 visualizaciones 6 respuestas |
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hace 4 años

Deposité y jugué en el comprador, solicité un retiro de 280 y me dijeron que no era aceptado por un banco. Hablé con un banco y me dijeron que no tenían ningún problema ... El casino insiste. Me vi obligado a solicitar el retiro con una billetera electrónica ... Lo cancelo nuevamente ... Me dicen que primero tengo que hacer un depósito mínimo con este método ... También hago esto ... Ahora si digo cancelar de nuevo o el retiro debe venir con el método con el que hice el primer depósito ... Tiene una imagen de lo que debes hacer Tengo que hacerlo Me temo que me involucré con los estafadores.

Traducción automática:
Pagare4
hace 4 años

According to what you're describing, I'd say you were just unlucky. Generally speaking, yes, you need to withdraw the money back to the same payment method. When they asked you to withdraw back to the ewallet, I can understand why they asked to to make a deposit (because they needed to register the new payment method into their system). But I don't understand why they canceled the last withdrawal as well. I think that the person who canceled it didn't know about the previous issues. I suggest you to contact the customer support, describe the situation and ask them why they canceled the last withdrawal when they told you to do that before.

hace 4 años

Hi everyone im new here and have a complaint about pokie spins i have been playing here for a year now with no problems withdrawing but now i have won alot of cash they asked me to hold my documents and send them through then they asked me to get them notarized so i went paid for this to be done and sent them through now have not heard from them for a week now and live chat said there was a technical error thats why my withdrawal was reversed so i submitted another withdrawal then went onto live chat again to see what the delay was and the same person said they need my notarized documents lol so i sent them through again OMG FRUSTRATING just wondering if anyone here has had this experience? Cheers

broncos36
hace 4 años

Hi, I know it can be frustrating when you send something they ask you for and then they ask exactly for the same thing. There can be many simple reasons behind it. For example the person who should process the documents that you sent for the first time saved them into a wrong file so the next person didn't find them so you might be just unlucky that someone did a mistake before 😕

Let us know how did it go with the withdrawal.

Daniel
hace 4 años

Hopefully a mistake daniel and yes m8 certainly let ya know.

hace 4 años

Hi daniel still getting same response m8 i would like to submit a complaint please m8

broncos36
hace 4 años

Sure, you can do it right here: https://casino.guru/complaints

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