hace 2 años
Pozz. Hace mes y medio pagué 200€. Todavía no han saldado. ¿Qué tengo que hacer? Gracias por adelantado
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Problema de pago del casino Ocean Breeze
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hace 2 años
They took £65000 from my account. the don't answer email and the phone number is fake.
I've got my bank have verified that the winnings I did receive all came from bank account based in Slovenia
Hope this helps
Keep the faith
1
hace 2 años
¿Te pagaron?
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hace 2 años
According to the screenshot, all the "completed withdrawals" were fulfilled almost a year back. Just wanted to point it out.
1
hace 2 años
I never got paid. I spoke to gambling authorities in UK -nothing they can do. I asked a lawyer to look into it, nothing they can do because the casino ignore ALL communication from them. I reported it to the police - again they say a crime hasn't been committed and its a civil matter i.e. the casino simply won't pay out and I'd need to take them to court to get anywhere. unfortunately for me we don't have any further information about the casino - where they are based, who the directors are. without that starting point there's no way of proceeding. It's a scam, but a very cute one.
hace 2 años
La pantalla dice que está cerrado. Significa que está pagado. Me pagaron ayer despues de tres meses de espera
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hace 2 años
They didn't pay me, they reduced the balance to £0. They said they changed the rules and UK players wee not allowed, even though I had won the money before the rule change, and they were still advertising UK winners after this. The T's & C's never mentioned this. They were quick to pay out my first win £5k in November 2020. took 4 weeks to process the next withdrawal of £3.5k, then took 6 weeks to process a third withdrawal of £5k. This 3rd withdrawal took my account balance to £65k. Then they blocked access to the account citing technical issues. I offered to accept a one off settlement of £50k if paid in lump sum. They said their limit was £5k per week and to be patient.
hace 2 años
I know it's no help for you, but we included this casino into our own CasinoGuru blacklist. It's a pure scam. Since they're related to the bank in Slovenia, I guess that's where I'd start digging. You could probably contact the local police. It is a crime when you deposit money somewhere, accept their terms and conditions and they don't pay you the winnings according to the terms and conditions.
1
hace 2 años
Chances are now they've moved bank account from Slovenia. It's garbage that they ignore all communication from me and from my lawyer. They have my winnings and don't give a toss. I won't back down, even if I have to visit Slovenia myself once it's safer to travel. Since "winning" however, I've not placed another stake online with any other casino, it's made me very wary. Pity though as I really enjoyed playing online.
3
hace 2 años
no te rindas Les escribí chat en vivo todos los días. ¿En qué casino estás jugando ahora?
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hace 2 años
I tried to login from the UK and got blocked
hace 1 año
Tengo una ganancia desde el 31 de octubre, y se están burlando de mí hasta hoy, que aún no se ha procesado, el servicio de atención al cliente ha dejado de responder mis correos, y en el chat solo llevan 20 días contando cuentos, señores. estos son los criminales de dios, es una estafa, pero ademas de denunciarlos por todos lados, seguro que los encontrare, tengo que ir al fin del mundo pero los encuentro, tengo amigos en la policia que son gurus de la informatica , esta vez se equivocaron de pollo, que malditos sean, aprovechándose de gente así, son una vergüenza, pedazos de m...
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hace 1 año
Sadly, nothing comforting to say, I tried to answer you there.
