PrincipalForoQuejasInstant casino troubles

Instant casino troubles

ayer de Larsieboii
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ayer

Over five months ago, I requested a refund via email. Despite my daily follow-ups, I never received a single response to my emails. In my desperation for answers, I turned to their live chat almost daily, only to be met with the same stalling and unhelpful messages.

Adding to my frustration, Instant Casino decided to block me on Telegram, Twitter, Instagram, and Facebook, effectively cutting off all other communication channels.

After months of persistence, live chat finally confirmed that my refund was being processed. I even have proof of these conversations. Yet, weeks later, I still have not received my money.

This situation is unacceptable. The lack of communication, poor customer service, and outright avoidance of accountability is appalling. It shouldn’t take months of relentless effort just to get back what is rightfully mine.

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Larsieboii
hace 11 horas

I am really sorry about this situation you go through and hope that our complaint team will be able to help somehow regarding your complaint.

Please keep us informed, and we'll keep an eye on your case.

Romi
hace 11 horas

Thanks. Hope i get my refund soon as promised!

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