I’m having so much aggravation with people who keep assuring me nothing is wrong but aren’t forthcoming either. March 29, I got 9 out of 10 numbers on Keno and it’s just been one thing after another and it’s been over 2 weeks and I don’t feel any closer to receiving anything.
Hello,
what does the casino say about this situation, please?
hello, im having the same problem. I waited for the verification process, which went through, then 7 days for withdrawl, and now they only sent a fraction of my request, less then half, and it says processed and they are telling me it should hit my bitcoin in 48 hours. Im very angry at the moment. have you gotten your winnings? im this close to reporting them.
hello, im having a propblem with shazam casino. I waited for the verification process, which went through, then 7 days for withdrawl, and now they only sent a fraction of my request, less then half, and it says processed and they are telling me it should hit my bitcoin in 48 hours. m this close to reporting them. what do you reccomend?
Hello,
I would recommend you ask the casino about the missing portion of your winnings. It could be caused by the payment limits, are you aware of those?:
Or, in case you played with some bonus you may have exceeded the max payout limit. One way or another you should be informed about it.
Have your bitcoin funds hit your wallet, I wonder?
If not, I'd consider submitting a complaint (just click this link) as patmac8654 submitted.
Hello, so actually I did ask them. They say they have the right to pay in installments. However, it’s just a ploy to stall from paying me. My payable winnings were x hundred dollars, and they paid me 40 percent. I was told to resubmit for my net portion of winnings, even though their max payout is 500 and I was doing just that. After I get my money once I can say how long it has taken I will prob report above, unless they pay me quicker then a couple hundred every 7-8 business days
Hello there,
it's quite a confusing answer you got from the casino, I'd say.
I understand that the casino can divide your winnings in case of an amount exceeding the limits but not deliberately without considering their own limits.
If they told you that some bitcoin wallet is limited to let's say 100 per 24 hours, it would make much more sense that simply insisting on their rights. Sometimes each payment option can have a separate max limit but it should be stated in the Terms and Conditions and the player should get the information without any hassle.
Thank you for the future update 👍
Hello, so actually I did ask them. They say they have the right to pay in installments. However, it’s just a ploy to stall from paying me. My payable winnings were x hundred dollars, and they paid me 40 percent. I was told to resubmit for my net portion of winnings, even though their max payout is 500 and I was doing just that. After I get my money once I can say how long it has taken I will prob report above, unless they pay me quicker then a couple hundred every 7-8 business days
I think you have my circumstances confused. I won 9 numbers out of 10 on keno $10,114 and because it was a coupon that had restrictions I could only cash out $120, which is pure b******t. When a player satisfies all the wagering requirements the coupon is no longer valid and anything won after that is the players legitimate winnings and these bastards are nothing but sleazy snakes. They even went so far as to tell me I had already played my $120 winnings so therefore I got NOTHING. NOT A DIME FOR ALL THAT TIME I SPENT PLAYING ON THEIR LAME A** GAMES. DONT WASTE YOUR TIME ON SHAZAM CADINO. ITS A SCAM.
Hello,
so I'd say the key point should be whether there is a maximum cashout of $120 or not and whether you lost the rest of your balance.
Please note that most no deposit bonuses which may be similar to this Keno coupon are always limited by the max cashout limit.
I'd check the Terms and Conditions for the Keno coupons and also check your gaming history, if possible.
I found only general bonus terms:
If you manage to get some useful screenshots, feel free to post them here.
So I have waited the 7 business days and I have 2500$ in shazam. 1500 of it is requested for withdrawal using 3 separate payment methods. Your saying your requesting the full payout method and there only sending you partial?
Hello,
it would not hurt to mention that each payment method could have its max withdrawal limit, as well as the casino announces its maximal withdrawal limits:
We inform players that this casino offers a "Below-average monthly withdrawal limit"
yes they paid me 200 out of 500, so im awaiting the next 300 hopefully it will be in full. The max payout is 500
hi, so the max withdrawl limit is 500, its not bonuses or anything i know what im doing. its super. strange that they reserve the right to pay me. in payments. its been seven business days since my lawst withdraw was sent to bitcoin, they did pay me one so i am optimistic. thanks!
Hello,
I'm optimistic too and I'm very happy that you know what you're doing 🙂, I just wanted to mention (so the others may see as well), that there are always some limits we have to get into consideration.
Let us know when you get paid so we shall see how long it takes in total.
So here I am thinking Shazam Casino is pretty cool. Got my no deposit bonus and I wagered it but only max$100. No biggie it’s an extra $100 I can’t complain, that is until the nightmare began. So as a new player you gotta go thru the whole verify process which is supposed to be fast. Well 7 days later I’m finally verified to withdrawl but they say you must deposit first and wager that one time. So that’s done and I submit my withdrawl and I have to wait now for the finance department to approve it. 7 days later it finally gets approved and I’m under the impression that I would get my money that night or latest the next day! Well so I started the verification process on 2/23/23 and it’s now 4/1/23 so for a measly $125 I’ve been waiting 40 days emailing nobody so it would seem because they don’t reply back but if they do they say that they wired it to my account already, so I show them proof that there lying and that there was only the money that they took from my deposit. Then I gave them my Bitcoin wallet address telling them to just deposit it there. This place is a freaking joke then on top of it, it would seem like there liars as well. So if your thinking about trying this place out "DONT DO IT", even if I do eventually get paid it won’t change my mind at tall. How the hell you going to run a casino but have issues paying out so little. There liars , and a bunch of cheap ass scam artists. So RUN brother RUN and you can thank me later
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