hace 3 meses
Buenos días mi cuenta está bloqueada ¿cómo la desbloqueo?
Traducción automática:
Desbloquear cuenta Mafinity
Añadir mensaje
hace 3 meses
Hello, do you mean Mifinity account ? Do you know why it was blocked ? It's probably best to write to support and ask what is the reason and what you have to do to get it changed and unblocked.
Will you please try and let us know what they tell you ?
hace 3 meses
Justin (MiFinity)
6 de agosto de 2024, 09:25 BST
Estimado Ermickson Mendes,
Gracias por su contacto.
Ya hemos restablecido los intentos de código de verificación de nuestra parte, por lo que deberías poder solicitar un nuevo código para tu móvil e iniciar sesión correctamente.
Además, confirme el número registrado en su cuenta Mifinity.
Si necesita más ayuda, por favor contáctenos.
Atentamente,
justin
esa fue su respuesta
Traducción automática:
hace 3 meses
Okay, so I see they reset the code you probably use to log in. You may have entered it incorrectly a couple of times and that's why it happened ? Did it help that they reset it and you can log in now ? If not, then write to them again and tell them that you are still having problems and that nothing has been solved.
Feel free to write to me again to let me know how it is going and if the issue has been fixed.
hace 3 meses
Sí, pero ¿cómo lo hago ahora?
Traducción automática:
hace 3 meses
What do you mean now, please, how do you get into the account ? The verification code doesn't work or what is the problem ? Have you written to support again so they can guide you or give you advice ?
hace 3 meses
Dijeron que enviaron una llamada para iniciar sesión pero no recibí nada, ahora he vuelto a preguntar si es posible llamar a mi número que es 964 396 301 o si es posible crear otra cuenta donde me puedan transferir.
Traducción automática:
hace 3 meses
I would let your operator know that you are having trouble getting verification codes via SMS. About a year ago, I encountered the same problem. In my case, the sms was blocked by the operator. In any event, be sure to notify the mobile operator and the casino as well. There has to be a cause behind the failure to receive the code. It also might be on the casio's side. Thus, I would try both suggestions.
hace 3 meses
BUEN DIA como lo hago
Editado por el autor hace 3 meses
Traducción automática:
hace 3 meses
I would say that you need to contact them and explain the problem. To the operator, if by any chance they are blocking the number where the verification code is supposed to arrive and to the payment provider, that you still can't get it and maybe there is an alternative to send it somewhere else.
Give it a try and let us know what you find out.
