hace 1 año
take a look and see if there have been two complaints made, it couldn't be done otherwise now lawsuits are also being prepared, however, tell me what you need so that you can clear the case as well
hell spin no quiere aceptar mi comprobante de pago para poder retirar (página 2)
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hace 1 año
It is undoubtedly up to you to determine when it is appropriate to contact a lawyer. Nevertheless, it makes perfect sense to let your complaint proceed to the next level as long as it is making progress, is not experiencing any problems, and most importantly, remains free of charge.
The choice is yours, of course.
However, please contact the attorney if you need advice about the aforementioned lawsuit. I mention this now because it is probably not that obvious: Legal cases are not pursued by Casino Guru.
We would be happy to see anything new you find while we investigate the complaint.
hace 1 año
Hay que hacer algo, es decir, verlo también para que sepas con quién estás tratando que no tienen razón.
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hace 1 año
From our side, I would say that we are doing our best. You've started a complaint, so I'd wait to see how it all develops.
As far as the legal stuff is concerned, we are too short on that, so we are not moving in that area.
However, if you're patient we'll see what our team finds out and then I'd move on to the lawsuit you mention if nothing goes right.
hace 1 año
Thank you very much, the matter is being investigated and you, I will also expect news from you!
hace 1 año
Be sure to follow up on your complaint and Veronika will give you another update and write you back. She still has some time which you can see in the complaint on the top right, but I believe she will try to write back as soon as possible.
I wish you all the best.
hace 1 mes
Sinceramente, es la primera vez que encuentro un casino sin chat en vivo. Les envías un correo y te escriben porque intentan hacerte ver tu dinero. Solicité un retiro y, como es lógico, todos los casinos pequeños y poco fiables como este lo rechazan por diversas razones. En mi caso, la razón es la dirección que declaré y la que vivo ahora. Intenté cambiarla yo mismo y no me dieron esa opción, así que les pedí que lo hicieran ellos mismos y fue como preguntarle a la pared. No obtuve respuesta a ninguna de mis solicitudes de contacto. No sé cómo otorgan licencias a estos casinos y dejan que la gente pierda su dinero. Si alguien sabe cómo puedo contactarlos, por favor, avíseme.
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hace 1 mes
Perhaps we could help then. Have you thought about filing a complaint for this casino as well?
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