hace 1 año
Interesting. I will have to do the same tomorrow when I get a chance. As I know some of them have obviously gone through Mastercard as a processor but never knew how to contact them!
hace 1 año
make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful
ResponderCitar2
hace 1 año
Revolut also rejected my claims, I filed a complaint since some of the chargebacks went through but not everyone. The complaint was also rejected without any explaination why some were rejected and some not.
I also emailed merchantsurcharge@mastercard.com about these merchants. No response yet.
ResponderCitar2
hace 1 año
Just explained my situation, and how the company i dealt with operated and violated the law/ToS, they seemed quite interested so they're investigating
ResponderCitar3
hace 1 año
Revolut aren't great with these type of disputes, best bet is an ombudsman and try mastercard again
ResponderCitar1
hace 1 año
Manténganos informados sobre la respuesta de Mastercard.
Tengo transacciones a "LuxTel, Londres" Revolut primero rechazó 6 transacciones, luego al día siguiente cuando intenté con las 5 que me quedaban con exactamente la misma descripción, etc., de repente siguieron adelante con la disputa.
Todo es a través de una tarjeta Mastercard digital de Revolut. Apelé, pero siguen argumentando que tienen que seguir reglas, etc. para Mastercard.
¿Si? Entonces ¿por qué seguiste adelante con las otras 5 transacciones después de que las primeras fueron rechazadas? 😅
No hay ninguna lógica.
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hace 1 año
Yes, told them the truth, the transactions aren't listed as gambling transactions (wrong merchant code) though even though i deposited at a casino so i'd assume that's why they're interested
hace 1 año
Anyone had any luck with getting refunded direct from -
velobet
goldenbet
rolleto
donbet
casinoways
Or have any idea how to approach higher up as I just keep getting ignored or refused refunds via email! I have had 2 successful refunds back in July with 2 other sites! Staying hopeful 🤞🏼
hace 1 año
Tried goldenbet directly but no result, currently working with an ombudsman as chase bank wouldn't issue a chargeback and MasterCard (they're investigating)
hace 1 año
My bank are the same refused to investigate. Appalling really isn’t it. I’ve read up on this thread about Santeda BV being the owner of goldenbet etc did you get anywhere with them?
hope the ombudsman supports you and gets the justice you deserve!
Borrado
Colin09
ha borrado el mensaje
hace 1 año
Took them 3 days to send me an email to send stuff to support my claim to, within an hour they'd replied with some basic ToS reply, was well more than an hours worth of evidence to go through, just sort of fobbed me off, hopefully the ombudsman leans on them a bit as they have a bit more authority than i do, Santeda are worse than goldenbet itself, they're not allowed to operate to UK customers, and have been sanctioned for doing similar in Spain, Australia and Sweden.
Colin09
hace 1 año
Depends what you told them, they asked for more details from me so they could escalate it to a higher team, may be worth asking them to do that.
hace 1 año
Muy extraño. ¿Fue hace poco o?
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hace 1 año
Hi
Did you find out contact details for Auri Digital?
hace 1 año
Sí, lo enviaron por primera vez el 31 de agosto y fueron rechazados.
Desde el 7 de septiembre y luego los que quedaron pasaron a concursar.
Escribió la misma razón a todos, que no había recibido nada entregado y que vendían servicios digitales, etc.
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hace 1 año
Hi
Has anyone been successful with
Theplatinum
Skinsonly
slideflare
Quillessay
any help appreciated
hace 1 año
Slideflair = transactworld.com , email them and you will get a refund ✌️
ResponderCitar1
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