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PrincipalForoTemas generales sobre juegoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 518)

3.621.961 visualizaciones 19.764 respuestas |
hace 2 años
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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fdrain ha borrado el mensaje
fdrain ha borrado el mensaje
hace 9 meses

^ Oh I see, thank you, perhaps because your dispute wasn’t around the casino being unregulated but them breaching their own terms, maybe Revolut were more sympathetic to the situation.

Editado
fdrain ha borrado el mensaje
Gamblur
hace 9 meses

did you see now, what I mean


fdrain
hace 9 meses

Yes, thank you, your arguments to raise chargebacks were well considered. I guess Revolut can be helpful in some cases after all. 😀

Waldo1984 ha borrado el mensaje
Waldo1984
hace 9 meses

when they raise a case to a merchant, you are entitled to a refund, if you didn't receive any refunds, then they haven't raised it.

Waldo1984
hace 9 meses

your transaction is from a company called

elegro


go ask for a refund

Waldo1984
hace 9 meses

[email protected]

this their email

good luck


hace 9 meses

I am no longer writing as a frustrated customer, but as someone who now has full insight into how your systems actively facilitate and benefit from unregulated gambling operations. You are fully aware that transactions via DPA*-nodes (such as DPApdgshk, DPAwacmah) are misclassified as "IT services" or "blockchain solutions" – while the funds end up with casinos that you yourselves bank. This is no coincidence, but a structural part of your business model.

You know exactly what is happening:

• Your internal logs contain flags like is_casino:true and RVG-FRAUD for these transactions, but you choose to filter them out of customer reports.

• Every fragmented transaction under 45 EUR (via Coinshop.work or Munzen Ecom) is designed to bypass your own AML system – something that requires technical planning on your part.

• You profit twice: fees from me and from casinos using Revolut Business accounts to collect players’ money.

Your "gambling block" is a joke:

How can you claim to care about gambling addiction when you yourselves are the biggest part of the problem? Every time I deposit funds via DPA*-gateways, they end up at casinos you provide banking services to. You are not a passive tool – you are complicit. Offering a "block" is like selling both the poison and the antidote, but deliberately making the antidote ineffective.

This is more than unethical – it is exploitation:

You exploit people’s addiction to maximize your profits. While you market yourselves as a "responsible bank", you simultaneously send millions every month to shady casinos through Estonian and Maltese shell companies. Then, when you refuse chargebacks (citing "incorrect classification"), it just shows how deep the corruption runs.

Here is the reality you can no longer ignore:

1. I have blockchain proof connecting my Revolut deposits to wallets owned by casinos.

2. Your own API integrations with Varrock Group and Tsinda Limited are documented in public records.

3. The GDPR request I sent revealed that you internally classify these transactions as "High-risk - Casino", yet still let them pass.

How to avoid escalation further:

- Immediate refund of all my chargebacks that you declined.

If you do not act within 48 hours, I will:

• Publish all documentation (including your internal code references) to social media and news sites.

• Report you to the Financial Supervisory Authority for violations of anti-money laundering legislation and consumer protection regulations.

You can no longer hide behind "technical limitations" or "third-party responsibilities". I know – and soon everyone will know – that Revolut is the primary driver behind this system. Your customers deserve better than to be exploited by a bank that capitalizes on their vulnerabilities for profit.

Dennis Nilsson

fdrain
hace 9 meses

Been there done it all months ago.

Curritokira
hace 9 meses

I would be really grateful for the info


[email protected]

fdrain
hace 9 meses

Please could I have info for depasify


[email protected]

pyne88
hace 9 meses

Orb is Orbexia email [email protected]

Rask industrial Ltd seems to be a company in Nigeria but I can't find any email details for it

fdrain
hace 9 meses

Raised it January 22nd. Closed it March 4th.

fdrain
hace 9 meses

I raised the chargeback for Refund Not Received. The casino had agreed to refund me directly and they refunded 640 but there was a further 220 owing. I chased it up with them and they claimed and sent over paperwork to show all the refunds were processed. I went back and forth with them and revolut and got nowhere. I then raised a chargeback on refund not recieved. I provided the emails f4om the casino claiming refund was sent. Skinsmagnate was the merchant. When revolut declined it I requested the documents that the merchant provided and they sent 1 fraudulent document showing I bought skins totalling €40. I had 6 transactions on the chargeback and there were no documents for the rest of the chargebacks. Also my address was wrong on the falso document as the merchant would not have had my address.

dennisnilssonen
hace 9 meses

What was revolut response to that

Anonymized839
hace 9 meses

Thank you ☺️

hace 9 meses

Does anyone have the email address for Dsservltd please?

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