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PrincipalForoTemas generales sobre juegoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 534)

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hace 2 años
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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hace 9 meses

Hi all, I've had an update from my bank (santander) to tell me that they have successfully raised chargebacks for me, totalling £5400. I haven't been credited any temporary money and the money will only be given to me if the merchants dont provide sufficient evidence. Could take up to 45 days from now apparently.

I think its important to note that I was 100% honest with them and mentioned the gambling straight away on a phone call, and provided them with lots of documentation showing attempted contact with the merchants, as well as screenshots to show the deposits from the casino website. I think if you are honest with your bank and speak via phone call, they will likely help you.

The merchants I had were:

WBMSC

contentmagiconline

Ridex Enterprises Ltd

WEBMOSAC

Luxbook

Drsk

Safe and Healthy

MYDTS

BYTE LAB

hace 9 meses

Did you ever find byte lab buddy?

hace 9 meses

So it's been over a week since I had my big relapse, I'm in a clear head space again and ready to start a mission to take these b******s on. Slotmonster was the casino I was using if anyone has any information on how to go about contacting them or were successful? I get no response and I have no live chat option any more as they just left the chat 😅😅 "responsible gambling" ey 🥲

I'm currently plucking up the courage to contact the bank again to ask them to help and re raise all my previously successful chargebacks but I feel like a fool and am embarrassed, makes me really anxious!

hace 9 meses

Lets hope so I am 5 months clean now since my last episode I am not claiming to be cured but it is going well never out the gym now reading more watching more TV sport etc using gyms in different areas etc I feel a new person but still cautious as I sometimes get thoughts and do a browse but then I do nothing more than this so never out of it yet it will always be there

hace 9 meses

5 months clean from the worse addiction there is buddy! Can I ask for some help please Paul? I'm on the verge of trying to get my chargebacks raised again, what's best.. email or phone call? Phone call then email if not satisfied with the response?

Dt100
hace 9 meses

Yes going well so far !

I called them the 2nd time after been given advice from my gambling advisor but for me it got me no where if I could go back I would have just used the chat function to be honest as you have to contact chargeback team 1st not complaints I was not able to raise them online as it blocked me

Editado
hace 9 meses

Yes going well so far !

I called them the 2nd time after been given advice from my gambling advisor but for me it got me no where if I could go back I would have just used the chat function to be honest as you have to contact chargeback team 1st not complaints I was not able to raise them online as it blocked me

hace 9 meses

So contact chargeback team via chat?

Dt100
hace 9 meses

Well I had to as could not raise them online but just raise them online if you can to start off get the ball rolling then if they reject take it from there but it goes to chargeback team first then to complaints as the chargeback team will just reject them but complaints team can do more

Editado
hace 9 meses

Just a heads up I’ve currently had a refund from echosyntex, depasify, ggamer and scribulo!

Kelly1234
hace 9 meses

How long did it take for depasify to refund you also how do you contact echostyx

calumharris
hace 9 meses

How long will it take as ive sent them and email tonight

exodus1
hace 9 meses

What have they raised yours as I did all of what you have but they will not raise them for me I'm gutted.

hace 9 meses

How do I get KTM to refund me immediately

hace 9 meses

How long will it take as ive sent them and email tonight

hace 9 meses

Roughly one week.

Dt100
hace 9 meses

No unfortunately not

Waldo1984
hace 9 meses

Goods and services not received

hace 9 meses

Guys just to let you know WEBMOSAIC are sending generic emails out now and won’t be refunding directly. I have reported them to trading standards and also will be going to the police.


I received a refund from them in February but noticed more payments and those ones they are denying all Knowledge of

Anonymized954
hace 9 meses

Hola, me dijeron que no hay ningún pago en su sistema según los extractos que les envié. Estoy confundido porque no sé qué más decirles.

Editado
Traducción automática:
Agora
hace 9 meses

They told me the same the first time around but then refunded me. It appears now they are just lying to everyone and making you go through the chargeback. I won’t be doing a chargeback. I want them shut down and their owner Igor Elbakyan arrested in Georgia

Anonymized954
hace 9 meses

Tampoco puedo hacer una devolución de cargo porque Revolut ya me dijo que no pueden ayudarme😢

Traducción automática:
skeptical26
hace 9 meses


[email protected]. Depasify i contacted on a Wednesday and refund was processed by the Monday

Editado
Laura448
hace 9 meses

Hi what did you say to baldigame as they are saying payments were not received to them when there clearly on my statement

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