hace 7 meses
I’ve had no emails or receipts!
worrying.
hace 7 meses
What about texts? Like I said once you know for definite the merchants names for the casino you can't remember the name of, put them down in here
hace 7 meses
VISIONSPERO
hace 7 meses
I've never had them as a merchant, maybe someone else on here has. Have you typed that merchant in t the search box at the top, it will show if anyone else has mentioned them
hace 7 meses
For everyone asking about the UKGC not replying, give them a call, say you've sent an email but had no reply. Ask them if they can email you with a response and that you would like to send them ( the UKGC) details on the casino as they will send you the email I've shown you, and at the bottom is information to fill out on the casino. Call them, you have nothing to lose . Ask about the legality of the casino in question and play slightly dumb
ResponderCitar2
hace 7 meses
I’ve emailed them, is it not worth pursuing if you bank with starling?
hace 7 meses
Thanks for this. May I ask - was the refunded money paid for by the banks themselves, or through successful chargebacks with the merchant?
hace 7 meses
Anyone any advice what to do with revolut
they declined my chargebacks
emailed them close to 2 weeks and not had a single response: I can’t go FOS without them issuing final notice. Any help be appreciated. Cheers
ResponderCitar1
hace 7 meses
Curaçao Gaming has closed as of August 2024 that was the email for the old licensing/regulatory oversight
hace 7 meses
This email below is a response I got from Curacao e gaming ....
None of the sites seem to have this button so I have emailed back to reiterate this.
ResponderCitar2
hace 7 meses
This email below is a response I got from Curacao e gaming ....
None of the sites seem to have this button so I have emailed back to reiterate this.
hace 7 meses
They must have if they are a CEG licenced operator. What sites are we talking about and I'll check for you? Santeda used to be Curacao but have moved everything to Costa Rica as they can't pass the required audits with CEG.
ResponderCitar1
hace 7 meses
Yes but the case is your not buying the crypto someone is creating a wallet and buying it with your bank transfer I agree if you use crypto you bought yourself it is gone but the other way is 100% illegal
hace 7 meses
Ok I understand. Don't understand why anyone would buy crypto directly on these sites tbh - the rules are sketchy to say the least and fees are high. I'd say those payments were a grey area more than the same as a deposit to a Casino directly if you know what I'm saying?
hace 7 meses
Hi All,
I've been sitting tight for all my 200+ transactions to be settled with 4 different banks ( HSBC, M AND S BANK, LLOYDS AND ZABLE) these are all credit cards where I managed to gamble like everyone else here. The only bank I couldn't get a refund was from starling, however I have now been successful with over 5k from one particular casino which I will not name. Ultimately I want to share my success story and share with you all what I found to be the winning formula for me personally ( it will only potentially work with UK players) you will need to contact the UK gambling commission ( I emailed and called) with the name of the casino. They will email you back saying they don't hold a UK license and it is illegal for them to transact with anyone from the UK. This email is extremely powerful when sending to the banks as it shows that they are illegally operation. Now whilst I can't guarantee it will work for you, it's worth a shot with nothing to lose. I will say it worked for me on the above banks and got 100% of my money back. Again please understand it may not work for you, but it was strong enough evidence for me to show them. I wish you all the best and hope this information is helpful.
hace 7 meses
I have this email from the UKGC. This is only for people who aren't going down the Goods and Services route. Misrepresentation and Fraud route this would be helpful for definitely.
hace 7 meses
Hi there. Did you asked UKGC if the casino name holds a valid license or? I already emailed UKGC a couple of months back, but nk reply.
hace 7 meses
Sent literally about 20 emails to the UKGC about Santeda alone. They come back and say "they are not registered in the UK", "We will pass to our compliance team for further review". They have tried to get Santeda casinos delisted for the past 2 years...spectacular failure. They also said they would "shutdown all nonGamstop affiliates", failure again. Literally until they go down the route of the US or Australia with it then nothing will change.
hace 7 meses
Anyone any advice what to do with revolut
they declined my chargebacks
emailed them close to 2 weeks and not had a single response: I can’t go FOS without them issuing final notice. Any help be appreciated. Cheers
hace 7 meses
You need to raise a complaint. If they still reject you after the complaint you can go to FOS
ResponderCitar1
hace 7 meses
Yes I do not know how they do it as in the UK no one can buy crypto without id etc but they use the bank transfer to buy crypto in your name that must be wrong ! they use. Polish crypto provider
Editado
hace 7 meses
Fresh-bet, Goldenbet and Betfoxx. I believe goldenbet is Santeda although there has been an interview in the last 7 days about the CEO of goldenbet Alexander Popovic.
I went on to licences and saw this
Ryker. B.v is freshbet
hace 7 meses
What is the best route to go down?
hace 7 meses
Fresh-bet, Goldenbet and Betfoxx. I believe goldenbet is Santeda although there has been an interview in the last 7 days about the CEO of goldenbet Alexander Popovic.
I went on to licences and saw this
Ryker. B.v is freshbet
hace 7 meses
None of these companies have a CEG licence unfortunately - didn't think they would as CEG require full payment vetting and normally it's only Crypto sites who are licenced by them now.
hace 7 meses
Depends how many transactions you have and the evidence you have collected. Goods and Services chargebacks cannot lose because you literally will not have received a service from the merchant. If there are too many of them though the bank might reject on the basis of potential fraud. Other routes are probably the ones for people with the most transactions.
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