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PrincipalForoTragamonedasDragon's Element — Charla general

Dragon's Element — Charla general

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hace 1 mes

Hi I won money on this game and when I went to withdrawal the casino made up this false story so they can't pay me my winning what can I do to get my winning

Kappa65
hace 1 mes

Hi, it's important for me to know which casino this happened at.

Also, what did they tell you, why can't they pay out your winnings? 

hace 1 mes

Casino : Scr66 casino

number: 0412276447

This is what the said::

Dear, we have been informed by the Australian Gambling Community (AGC) of suspicious activity linked to your account and other casino websites. As a result, your account has been marked as inactive, and we are unable to proceed with any further transactions..

I have done nothing wrong


Editado
hace 1 mes

They just keep on saying I breached there rules and regulations and that's it i don't eve know what I did wrong for them to take my money a my winning this is bullshit

hace 1 mes

I'm not sure what to do to get my money back or even to get a valid reason why they did this

hace 1 mes

Casino : Scr66 casino

number: 0412276447

This is what the said::

Dear, we have been informed by the Australian Gambling Community (AGC) of suspicious activity linked to your account and other casino websites. As a result, your account has been marked as inactive, and we are unable to proceed with any further transactions..

I have done nothing wrong


hace 1 mes

You did the right thing by filing a complaint.

I don't know if it's really true what the casino says, but I think we'll find out somehow. 

Also, the casino doesn't have a license and has a low safety index, so I would expect problems.

But let's wait for further developments in your case and complaint because I can't do much with this information.

I hope we find out more.

hace 1 mes

Fair enough if I did something wrong or did fraud or something but I didn't that what makes this really frustrating and they can't tell . What I did wrong so that's a red flag

Kappa65
hace 1 mes

I don't know what you could have done wrong, since the casino didn't explain it to you, so we can only guess.

Did you play with a bonus? 

hace 1 mes

No bonus

hace 1 mes

What else can I do??

hace 1 mes

and what passes me off I keep on depositing that day amd as soon as I go to withdrawal they pull this out of the hat they should at least give my money back

Kappa65
hace 1 mes

The thing you should do now is to be patient. 🙂

I know it's hard but I guess it's the only option for now.

We will try to help like I said with your open complaint.

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