Bettilt Casino - La cuenta del jugador ha sido cerrada después de una solicitud de retiro.

Hello ,

my bettilt user name is Gatun12Fc

Web url https://www.bettilt385.com/en-IN

I had won Rs. 62000 and placed withdrawal they blocked my account and telling me I am streamer of there promotions but I am not related with them any means and now they are not even Listening me

Dear aabid,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing. To better understand your situation and assist you effectively, could you please clarify the following points?

• Can you confirm that you have a standard player account at this casino and that you are not affiliated with or employed by the casino in any way?
• Have you completed full KYC verification?
• How did you learn about this casino? Did any streamers recommend Bettilt to you?
• Have you encountered any previous issues with your account or withdrawal requests?
• What types of games did you play?

Your cooperation in providing these details will help us investigate and work toward a resolution.

I hope we can assist you in resolving this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Can you confirm that you have a standard player account at this casino and that you are not affiliated with or employed by the casino in any way?

ANS: yes I am standard player and not affiliated with them

Have you completed full KYC verification?

ANS: they have Incognito Mode to play where they do not ask for the KYC

How did you learn about this casino? Did any streamers recommend Bettilt to you?

Ans: I have register after seen this on a Vlog https://sastaoffer.in/blog/bettilt-the-ultimate-online-betting-and-casino-experience/

Have you encountered any previous issues with your account or withdrawal requests?

What types of games did you play?

Ans: No issue was, and I have played BlackJack first person of evolution

Have you received any emails from the casino since your account was blocked? If so, kindly forward them to me at veronika.f@casino.guru. Also, kindly include all the other evidence that could be helpful for the investigation of your case. Thank you for your patience and cooperation.

Dear aabid,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.