Blaze Casino - El jugador no puede acceder a los servicios de juego.

I deposit 120 euro and tried to play their games but they didn’t open ,then I withdraw the money cause I didn’t have an answer from their chat which is a joke and no response via email ,be careful it’s a scam site and the saddest thing is that neymar promotes it

Hello kompselisgeorge,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Blaze Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you use any bonus together with your deposit? Do I understand it correctly that you withdrawn your deposit and you have zero balance on your casino account now?

Looking forward to your answer.

Regards,

Nick

How do I verify when they don't even respond? I didn't get a bonus

Πως να κάνω επαλήθευση όταν δεν απαντάνε καν;δεν πήρα μπόνους

Hello kompselisgeorge,

Do I understand it correctly that the balance you deposited was also withdrawn by you already? Is your casino balance currently zero? When was the last time you contacted the casino by mail or live chat?

Dear kompselisgeorge,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.