Blaze Spins Casino - La retirada del jugador se ha retrasado.

Hello...

1) I've been here for two days with heart palpitations. Even though they know I have a muscular disease and have been a victim of casino scams before. So, in my opinion, they're sadists. (Sorry for my words.)

2) This casino is a scam. All the reviews are fake. People write them to get something for free.

You read real complaints in between and those people have the same problems as I do.

3) the issue : They refuse to pay my 39.72€ by looking for a new excuse every day.

I won the free deposit bonus. The KYC documents are approved. I can prove all of this. And every day they say something different. The standards excuse scam casinos. - remove cash and cookies- request payment via crypt- use vpn Germany ( 😁🤷 )

All excuses for Don't pay my money.

Because after i told them the vpn Germany also not works , they reaction after 1 minute with saying ' our bank card withdrawal system doestn work'

So my feelinf was right . Big lies.

I have proof of email and chat where they clearly promise that they will deposit the money to my credit card, which is also verified by KYC

I don't trust them. And even if they were honest, I'm not stupid enough to request a payout via crypto. I've had bad experiences with crypto, and I don't have any wallets anymore.

4) And now after i was very upset, they blocked the chat.

Unbelievable.

5) Im asking for help from this casino to deposit my €39 into my bank account. They have my number.This is not about 390 or 3900€ but about only 39€.

Thanks.

Help me.

S***

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Dear samwouters8706,

Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Blaze Spins Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• Could you please share a link for the bonus in question?
• Have you made any deposit to this casino, please?
• Could you please share your confirmation of passing the KYC here in the thread, please?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Katarina

Hello

I can not see an option for add screenshot 🤷 so how can i Share???

The no deposit bonus 20 free spins is for each costumer. This is not the issue. I won it and i have proves i completed it and the 39€ is real Money and ready for WITHDRAWAL . I think you can see in previous screenhots.

No, i did not made any deposit. But they told me not was necessary.

I have prove yes that the kyc is completer.

But i can not upload so 🤔🤷

Please, contact them.

Greets

S****

Ok. I found the upload option.

They are lying. Its a trick about vpn Germany. I tried and the same issue and page i get. Also the other methods not is possible. Mimimun amount is 50. I can only via credit card ( minimum 30)

They blocked the live chat. After i said. ' i know you are scam and 90$ of tour reviews are fake reviews'

That was before 24/24 Avaible

🙂

Whatever i do, arter 1000x refreshing the page, i get this page

->

Dear samwouters8706,

thank you for your reply.

Could you please forward all communications you have had with this casino to katarina.d@casino.guru. This includes emails, live chat transcripts, and any accompanying screenshots.

Kindly notify me here in the thread once the email has been sent.

Looking forward to your reply.

Katarina

Dear samwouters8706,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Katarina
Casino.Guru