DuckDice Casino - Las ganancias de los jugadores son confiscadas por el casino.

Duckdice stole 1500$ from me,

They refuse to pay my withdraw and have taken my account balance.

False claims of "breaking terms of service" which seems to be the signature line for a scam casino to deliver. No proof ever offered or provided. Dont bother giving these clowns a cent, if you win anything you will never be able to withdraw.

I will retract this complaint when I am payed.

Dear owedmoney7,  

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with DuckDice Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:  

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  
• Did you pass the verification?  
• Did you accumulate your winnings with or without an active bonus?  
• Did the casino inform you what term was breached?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.  

Best regards,

Natalia

Hi Natalia!, Thanks for getting back to me.

Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  - I bet on sports only.

Did you pass the verification?  - Yes successfully.

Did you accumulate your winnings with or without an active bonus?  - I never took a bonus.

Did the casino inform you what term was breached? - They told me that my betting basically is against their terms of service which does not even make sense to me, and they closed my account, I was just betting on any normal match offered in live, there was nothing unusual about what I was doing whatsoever. This has to be stopped by someone ,, allowing casinos that want to scam to make up this fake terms of service break and steal your balance is criminal.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.  -- Thank you so much for helping I hope we can figure this out too. - R

Edit note: Its comical that duck dice also processed my original deposit back to me for some reason yet is also claiming that I broke their rules (which I did not). It makes no sense whatsoever if you think I cheated to process my pending withdraw for 1-2 hundred. Then to turn around and close my account and take over 1500$, I think this is a common tactic they mite use but im not going to go away without a fight. Thank you

Thank you for your reply, owedmoney7. I apologize, but if you have only placed bets on sports betting and your account has been blocked, the casino may have detected activity that requires further investigation. At the moment, we don't have a department that investigates sports betting cases. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly, and judge this case fairly. We don't think that your complaint is unjustified; we just couldn't evaluate the issue properly. We would really like to help, but it is impossible for us this time.

However, I can recommend a few websites that might be able to help you. Please let me know if you are interested in the list of these websites, and thank you very much for your understanding.

Regards,

Natalia

this is sadly why they pull this scam, is because no body is willing to do anything about it.

Please send me the sites, thank you

Dear owedmoney7, thank you for your reply. I have just sent the list of websites to your email address.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.