Goldbet Casino - La cuenta del jugador ha sido cerrada.

Hello, I have had a Goldbet account for two months and there have been no problems or emails from the casino. After another win, I was suddenly logged out of my account and it turned out it was blocked. I wrote to support but they did nothing, they immediately rejected my request and do not want to restore my account. It looks to me like they did it on purpose to avoid paying out.

witam posiadam konti na goldbet od dwoch miesiecy i nie bylo zadnych problemow ani emailu ze strony kasyna, po kolejnej wygranej nagle wylogowalo mnie z konta po czym sie okazalo ze zostalo zablokowane, napisalam do wsparcia ale nie zrobili nic od razu odrzucaja i nje chca przywrocic konta, jak dla mnie wyglada to jakby zrobili to celowo aby nie wyplacic

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Goldbet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas